Case Manager

• Completes shelter screenings to determine if candidate meets program requirements;
  
• Interviews clients with problems such as personal and family adjustments, finances, employment, food, clothing, housing, and physical and mental impairments to determine nature and degree of problem;
  
• Secures information such as medical, psychological, and social factors contributing to client’s situation, and evaluates these and client’s capacities;
  
• Meets with client individually, in family, or in other small groups regarding plans for meeting needs, and aids client to mobilize inner capacities and environmental resources to improve social functioning;
  
• Helps client to modify attitudes and patterns of behavior by increasing their understanding of self and/or personal problems;
  
• Identifies client’s individual trauma responses and works with the client to address them;
  
• Be knowledgeable and implement the Trauma Informed Care philosophy by creating a safe, therapeutic living and working environment for our clients which espouse the proactive principles of growth, change, and empowerment of the individual;
  
• Provide 24-hour on-call coverage for the program to guide staff in good decision making and problem solving. 
  
• Directs staff in response to emergency situations.
  
• Maintain and report accurate and up-to-date statistics for the program.
  
• Responsible for ensuring all shifts are covered.
  
• Refers clients to community resources and other organizations.
  
• Complies records and prepares reports.
  
• Works with the client to develop a service plan and performs follow-up to determine quantity and quality of service provided client and status of client’s case.
  
• Accesses and records client and community resource information.
  
• Secures supplementary information such as employment, medical records, or school reports.
  
• Provide basic crisis intervention with Residential clients.
  
• Assume responsibility for all scheduled and unscheduled helpline calls/shifts to include meeting with walk-in clients.
  
• Assist with transportation of clients and pick-up of community donations.
  
• Complete monthly maintenance checks to ensure building safety.
  
• Will work a minimum of three 8 hour or six 4 hour holiday shifts per calendar year.
  
• Other duties as assigned by management. 
  

What We Offer You:

· Enjoy 11 paid holidays plus two floating holidays for full-time positions

· Receive up to 112 hours of accrued vacation time in your first year of employment 

· Access up to 96 hours of sick leave annually

· Choose from 3 Health Plan options, with a generous employer HSA contribution.

· Benefit from 100% employer-paid premiums for the standard health insurance plan for individual coverage.

· Take advantage of dental and vision insurance, voluntary life and AD&D coverage.

· Receive an employer-paid parking pass for added convenience.