Case Manager in Training

Posted Yesterday
Be an Early Applicant
Baltimore, MD, USA
In-Office
22-22 Annually
Junior
Legal Tech
The Role
Float between attorneys and case staff to learn core case management tasks: organize electronic client files, request records, prepare demands and standard letters, handle certified mail, perform administrative duties, and support an experienced Case Manager toward promotion into a full Case Manager role.
Summary Generated by Built In

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

This role will work as a floater in our office, training and supporting several attorneys and case staff on rotation. This position trains for an eventual move to a highly sought Case Manager position.

Responsibilities

  • Assist Case Managers and Attorneys in organizing and maintaining client files, gaining exposure to caseloads of 100+ cases
  • Submit check requests for records including medical documentation, accident reports, driving history, and vehicle
  • Support demand preparation by gathering and organizing case documents electronically
  • Handle certified mail processing and support digital document
  • Perform general administrative tasks including typing, operating office equipment, and sorting
  • Support electronic file management while building knowledge of case phases and documentation best practices
  • Prepare and send standard letters including turndowns, new representations, contracts, and multi-party combo letters
  • Assist in drafting and sending demand letters to build knowledge of negotiation and settlement
  • Work closely with an experienced Case Manager to build core case management skills and support long-term professional development
  • Assist with other related duties to gain broader experience and contribute to case progress and team efficiency

Qualifications

  • High school diploma or GED
  • 1-2 years of experience as an Administrative Assistant, Insurance Adjuster, or Support Role preferably in a law firm setting or in a corporate legal department (preferred)
  • Highly organized with the ability to multitask, prioritize, and demonstrate attention to detail with a great attitude
  • Strong written and verbal communication skills, including good presentation skills
  • Willingness to learn and work with multiple employees within our organization
  • Extensive expertise in computer programs, databases, Microsoft Office Suite, and type no less than 35 wpm

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.

#LI-FW1

Hourly Range
$22$22 USD

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.   

Privacy Policy

Here is a link to Morgan & Morgan's privacy policy.

Skills Required

  • High school diploma or GED
  • 1-2 years experience as an Administrative Assistant, Insurance Adjuster, or support role (preferably in a law firm or corporate legal department)
  • Highly organized with ability to multitask, prioritize, and strong attention to detail
  • Strong written and verbal communication and presentation skills
  • Willingness to learn and work with multiple employees across the organization
  • Extensive expertise in computer programs, databases, and Microsoft Office Suite
  • Typing speed of no less than 35 words per minute
  • Ability and willingness to work on-site
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The Company
HQ: Boston, Massachusetts
4,002 Employees
Year Founded: 1988

What We Do

John Morgan became a lawyer with a simple mission: To fight for the people, and not the powerful. After experiencing firsthand the perils of choosing the wrong lawyer and representation after his brother Tim was paralyzed, he dedicated his life to helping people so that no one should ever have to go through what his family endured. Tim was just a teenager when he was working as a lifeguard at Disney World when he suffered a spinal injury that left him confined to a wheelchair for the rest of his life. The Morgans made a life altering decision and they hired the wrong lawyer, who was by no means qualified to take on such a large corporation and their army of lawyers. As a result, Tim never got the compensation he deserved. This experience left John outraged and determined to level the playing field for all people who, like his brother Tim, were injured or mistreated by big and powerful corporations. John decided to become a lawyer, and the rest is history. Since 1988, Morgan & Morgan has been fighting for the people. Every client who walks through our doors is treated the same way John wished his family would have been treated all those years ago. No one, no matter who they are, or where they’re from, should ever feel powerless when fighting for the justice and compensation they deserve. With $20 Billion dollars recovered for our clients, offices across 50 states + Washington D.C. and an army of over 1,000 attorneys - we are everywhere for everyone. All law firms are not the same. There’s only one Morgan & Morgan.

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