Cartage Manager

Posted 13 Days Ago
Be an Early Applicant
Brisbane, CA
In-Office
65K-72K Annually
Mid level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
The Cartage Manager oversees pickup/delivery operations, manages KPIs, evaluates service providers, leads team development, and implements strategies to improve service quality.
Summary Generated by Built In
Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Major Duties and Responsibilities

People

  • Identify, develop, and mentor your No. 2.
  • Review and participate to staff appraisals timely, and at a minimum once per year per employee.
  • Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans.
  • Ensure and assist supervisors and key staff with goal setting and monitoring.
  • Conduct regular interviews with potential new personnel.
  • Plan for and hold effective monthly department meetings with team.
  • Review department goals and business plan periodically with staff to ensure buy-in and accountability.
  • Ensure team meets company standards of 52 hours training per year, including as needed management/leadership training for
  • the management team.

PICKUP & DELIVERY OPERATIONS

  • Manage pickup & delivery operations within the district.
  • Proactively communicates with product.
  • Daily focus on meeting established KPI for the district cartage program.
  • Prepares periodic reports and present such reports to branch management.
  • Manages rationalization as it relates to the cartage providers.
  • Develops new strategies for maintaining or improving quality-of-service.
  • Manages process for documenting and communicating accessorial charges.
  • Focus on minimizing costs and increasing profitability.
  • Manages service exceptions and solves issues quickly.
  • Serves as an escalation path for operations when local PU/D challenges arise and communicate resolutions.
  • Be a role model of integrity and pride for all employees.

DEDICATED FLEET OPERATIONS

  • Works with service providers to insure efficient usage of equipment and drivers.
  • Monitors and assist service provider in the control of variable cost.
  • Rate audits & payables approval.
  • Root cause analysis on service failures and develop corrective action as necessary.
  • Provide costing and price support to product.
  • Conduct quarterly service provider evaluations in support of the Service Provider Management Program.

Qualifications

  • 3+ years transportation, coordination, distribution, or related experience. (Local PU&D experience preferred)
  •  Proven ability to lead a team.
  • Air & Ground DG (Dangerous Goods) Certification will be required.
  • Proven to have effective communication skills, including written and verbal.
  • Proven ability to facilitate meetings and productive conversations.
  • Exhibits confidence and strong interpersonal skills, with the ability to communicate to employees at all levels.
  • Exhibits strong organizational skills and the ability to juggle multiple priorities effectively. 
  • Exhibits an attention to detail and the ability to follow through and complete task timely.
  • Proficient in Microsoft Suite (e.g. Outlook, Word, Excel , PowerPoint, Dynamics)

Additional Information

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long-Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Employee Referral Program Bonus
  • Expected compensation $65,000 - $72,000, eligible for bonus

 

All your information will be kept confidential according to EEO guidelines.

Top Skills

Dynamics
Microsoft Suite
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The Company
HQ: Seattle, WA
15,812 Employees
Year Founded: 1979

What We Do

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.

We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers'​ supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors'​ comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.

To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.

At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."​

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