Campaign Testing - Associate

Job Description
Become an integral part of our Card marketing team! Each day will be unique - bring a positive attitude, entrepreneurial spirit and get ready to roll up your sleeves. This position is an essential part of the team and will have exposure to several aspects of running a banking office.
Job Summary:
As a Campaign testing analyst at JPMorgan Chase within the Consumer & Community Banking- Card marketing validation , you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job Responsibilities:-

• Actively engage with campaign management, project management, and development teams to fully understand project and campaign objectives, as well as testing goals.
• Strategically design and lead testing efforts, efficiently creating scripts for both manual and automated testing cycles.
• Thoroughly review campaign requirements, specifications, user documentation, help files, and other project materials to ensure the quality of the test suites being developed.
• Collaborate with business and technology leaders to accurately determine the acceptable range for test results and performance.
• Ensure proper version control and configuration management of all developed test objects and utilized test environments.
• Consistently create and maintain job aids and procedures associated with testing standards for the Card marketing validation team.
• Provide support during the production deployment of campaigns and diligently perform validation testing during off-hours or weekend release windows.
• Keenly identify process gaps and effectively streamline processes.

Required qualifications, capabilities and skills:

• Minimum 4+ years of experience in E2E campaign testing across emails, Direct mail, microsites.
• Experience in campaign processes and ability to understand various channels of communications to customers
• Proven ability to manage and prioritize multiple, diverse projects simultaneously .Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps.
• Possess excellent problem solving, interpersonal communication, project and time management skills while being extremely detail oriented

Preferred qualifications, capabilities and skills:

• Experience in execution of automated test suites preferred with hands - on experience in both waterfall and Agile SDLC models preferred
• Knowledge & experience on JIRA tool is preferred

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.