Business Training and Development, Senior Analyst

Posted 5 Hours Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Senior level
Insurance • Financial Services
The Role
Design and develop engaging digital learning content (eLearning, videos, simulations, microlearning) and promotional materials; manage internal digital promotion platforms; ensure alignment with instructional design and UX/UI principles; handle multiple projects, collaborate across teams, and support customer-first outcomes.
Summary Generated by Built In

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

This role will serve as a digital learning designer to participate in the design and development of engaging and interactive digital learning content. (e.g. eLearning modules, videos, simulations, and microlearning) & promotion items.
This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer first mindset in all decisions and actions by developing a clear understanding of customer needs, taking end to end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey—both directly and indirectly.

Roles and Responsibilities


  • Design & develop eLearning courseware materials 
  • Ensure learning materials are aligned with instructional design principles, learning objectives, and organizational goals 
  • Prepare & develop marketing & promotion Items such as videos and posters 
  • Manage and update content on internal digital promotion platforms 
  • Perform ad-hoc tasks and projects as assigned 

Minimum Job Requirements:


Education and Experience 

  • High diploma or above, major in creative media, design or related disciplines 
  • Pleasant, creative, independent, responsible, proactive & high flexibility 
  • Good interpersonal, communication and presentation skills 
  • Proficient in Adobe Creative Cloud, Camtasia, Canva and AI tools e.g Heygen 
  • Proficient in eLearning authoring tools like iSpring / Articulate Storyline  
  • Ability on multimedia design, videos production would be an advantage 
  • Strong understanding of UX/UI principles and visual storytelling techniques. 
  • Proven ability to manage multiple projects, meet deadlines, and adapt to changing priorities in a fast-paced environment. 
  • Proficient in both written and spoken English and Chinese (Cantonese and Mandarin) 
  • Immediate available is highly preferred  
  • You are required to obtain relevant license if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Skills Required

  • Higher diploma or above in creative media, design or related disciplines
  • Proficient in Adobe Creative Cloud
  • Proficient in Camtasia
  • Proficient in Canva
  • Familiarity with AI tools (e.g., Heygen)
  • Proficient in eLearning authoring tools (iSpring or Articulate Storyline)
  • Strong understanding of UX/UI principles and visual storytelling techniques
  • Good interpersonal, communication and presentation skills
  • Proficient in written and spoken English and Chinese (Cantonese and Mandarin)
  • Proven ability to manage multiple projects, meet deadlines, and adapt to changing priorities
  • Pleasant, creative, independent, responsible, proactive and highly flexible
  • Ability in multimedia design and video production
  • Immediate availability
  • Obtain relevant license if job involves regulated activities
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The Company
25,938 Employees
Year Founded: 1919

What We Do

AIA Group Limited is a multinational insurance and financial services corporation headquartered in Hong Kong, providing life insurance, savings, and health protection products across the Asia-Pacific region.

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