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The Business Operations Coordinator manages a portfolio of internal business processes, including the marketing, communications, and graphic design efforts for the Association of College and University Housing Officers –International (ACUHO-I). This individual will serve as the primary liaison between ACUHO-I and its outsourced marketing and communications partner. They will execute against an established marketing plan, track marketing analytics to optimize campaigns, and augment the strategy with additional tactics as needed. This team member will take initiative and have the ability to work both independently and on cross-functional project teams, applying industry knowledge, technical capabilities and a strong project management skillset to contribute to organizational efficiency and advancing marketing and brand awareness for the association. This position reports directly to the Chief Operations Officer (COO).
Qualifications:
Required-
- Bachelor’s Degree in business administration/communications/marketing or related field or equivalent combination of education and experience.
- Ability to work within complex team structures, and contribute to a collaborative work environment.
- Minimum of 4 years’ relevant experience
- Strong written, verbal, and electronic communication skills with focus on customer service
- Proficiency in full Microsoft Suite (Word, Excel, PowerPoint); Adobe InDesign, Illustrator, and Photoshop; Canva; WordPress; video editing software (Adobe Premier Pro or other)
- Experience in publishing and updating website content via a content management system (CMS)
- Experience with customer relationship management (CRM) and marketing management tools
- Demonstrated experience working with a variety of stakeholders to execute complex projects
- Must be an enthusiastic self-starter and be able to independently move projects forward, prioritize tasks, and meet deadlines
Desired:
- Strong experience in creating and managing social media content across a variety of channels
- Proficiency in WordPress
- Volunteer management experience
- Knowledge of current issues in higher education and/or association management
Pay Range starting at $64,900. The offer for this position will be based on internal equity, the unit’s available budget, and the selected candidate’s qualifications.
This position will be located at our Columbus, OH headquarters, which is just east of the Ohio State’s main campus, with the opportunity for a hybrid or fully virtual work arrangement.
Career Roadmap Designation:
https://hr.osu.edu/career-roadmap/
Function: Marketing and Communications
Sub-Function: Marketing Operations
Career Level: Specialist 3
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The university is an equal opportunity employer, including veterans and disability.
Skills Required
- Bachelor's Degree in business administration/communications/marketing or related field or equivalent combination of education and experience.
- Ability to work within complex team structures and contribute to a collaborative work environment.
- Minimum of 4 years' relevant experience.
- Strong written, verbal, and electronic communication skills with focus on customer service.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Proficiency in Adobe InDesign, Illustrator, and Photoshop.
- Proficiency with Canva.
- Proficiency with WordPress and experience publishing/updating website content via a CMS.
- Experience with video editing software (e.g., Adobe Premiere Pro).
- Experience with customer relationship management (CRM) and marketing management tools.
- Demonstrated experience working with a variety of stakeholders to execute complex projects.
- Enthusiastic self-starter able to independently move projects forward, prioritize tasks, and meet deadlines.
- Strong experience in creating and managing social media content across a variety of channels.
- Volunteer management experience.
- Knowledge of current issues in higher education and/or association management.
What We Do
The Salmon P. Chase Center for Civics, Culture, and Society was established by the State of Ohio in 2023 to research and teach the historical ideas, traditions, and texts that have shaped the American constitutional order.


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