Business Manager

Posted 15 Days Ago
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Toronto, ON
Hybrid
Mid level
Marketing Tech
The Role
The Business Manager supports client success teams by managing financial reporting, invoicing, and coordination across project management and finance teams, enhancing efficiency and client service.
Summary Generated by Built In
About Klick Health
Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!

Job Description
The Business Manager will assist the client success teams (CST) in maintaining client and media financial reports and invoicing. Reporting to the Director of Project Operations and working with a CST delivery lead, the work done by this individual should have a direct impact on the day-to-day work the project management/delivery team needs to run a successful project/program while also providing important data points to leadership for forecasts and decision making.

Requirements:

  • Maintaining processes and templates to ensure financial information regarding a  project/program are accurate and easily reportable 
  • Document and maintain client financial reporting requirements,  processes, and procedures
  • Maintain accurate and detailed reporting on Media allocations and spend across platforms
  • Maintain internal and external financial continuity across several platforms
  • Complete monthly client invoicing
  • Compile financial information and data to assist project management leadership team in decision making
  • Manage and coordinate client-facing monthly reporting, budgeting, and re-forecasting processes
  • Coordinate with project management, business teams, and finance teams to maintain a cohesive and unified approach to client finances 
  • Identify and/or create tools tools to relieve administrative challenges in the project management, media, operations, and finance teams ability to provide a higher level of service to the increasing the amount of clients, efficiency, and output

Skills:

  • 4-6 years of experience in a similar role
  • Advanced Excel / Google spreadsheet capabilities
  • Able to generate query-based reports from a variety of sources
  • Superior attention to detail and organizational skills
  • Works well in a fast-paced environment, taking advantage of all onboarding and growth opportunities 
  • Excellent mathematical skills
  • Inquisitive and honest while challenging the status quo
  • Solid communication skills in English, both written and verbal
  • Ability to take on any challenge with a positive and ambitious attitude
  • Comfort with and enthusiasm for integrating AI into your work

#LI-Hybrid #LI-MK1

Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us.

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.

We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.

Top Skills

AI
Excel
Google Sheets
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The Company
Chicago, IL
1,408 Employees
Year Founded: 1997

What We Do

Klick is over 1000 people passionate about life sciences, dedicated to doing things differently. Since 1997, we’ve been a commercial partner laser focused on developing, launching, and supporting life sciences brands to maximize their full market potential.

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