Business Manager, Operations - Vice President

Posted 2 Days Ago
New York, NY
Senior level
Fintech • Financial Services
The Role
The Vice President of Operations at iCapital will lead strategic initiatives in Client and Business Operations, streamline processes, track operating metrics, and enhance efficiency while minimizing risk. The role involves collaboration with internal stakeholders, managing projects, and supporting hiring and resource allocation efforts.
Summary Generated by Built In

iCapital is looking to hire a Vice President to join the Operations department, focusing on scaling the team, change management, and strategy, across Client Operations and Business Operations. The position will offer this individual the opportunity to work with and support the Chief of Staff across multiple verticals.

Responsibilities

  • Collaborate closely with the Head of Operations, serving as their representative in internal meetings and acting on their behalf when necessary.
  • Execute strategic initiatives of the Operations organization by centralizing and streamlining processes, tracking and refining operating metrics, and driving efforts to enhance efficiency while minimizing risk.
  • Track key metrics and progress of Operations teams to provide visibility into our activities; synthesize data and highlight critical findings from the results.
  • Actively participate as a senior member of the Operations organization, engaging with internal stakeholders to stay informed of team and project updates.
  • Build and foster cross-departmental relationships to seamlessly align efforts across the company, promoting a unified vision of iCapital.
  • Manage, lead, and execute one-off projects that support the Operations organization’s mission.
  • Build trust with Operations leadership team and partner closely to execute projects and tasks as needed. 
  • Work with iCapital’s recruitment team on hiring and budgeting and allocating resources.

Qualifications

  • 10+ years in a business manager/strategy focused role
  • Financial Services experience is preferred
  • Bachelor’s degree required, and advanced degree is a plus
  • Exceptionally strong organizational skills and communication skills are required
  • Able to communicate complex ideas effectively at all levels of the organization, including senior leadership
  • Experience working with global teams and navigating cultural differences to ensure alignment and collaboration across regions
  • Experience leveraging technology and innovation to drive operational improvements and efficiency
  • Consulting experience, with a focus on operations management is preferred

Benefits

The base salary range for this role is $160,000 to $185,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

 iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

What the Team is Saying

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The Company
HQ: New York, NY
1,500 Employees
Hybrid Workplace
Year Founded: 2013

What We Do

Powering the World’s Alternative Investment Marketplace. Part innovator, part educator, and part navigator of the alternatives industry, iCapital offers intuitive, scalable digital solutions that have transformed how private market and hedge fund investments are bought and sold. With iCapital, financial advisors, wealth managers, and asset managers around the world now have access to everything they need to deliver the return and diversification potential of alternatives to high-net-worth investors.

Why Work With Us

iCapital is a technology-driven cutting edge firm with an entrepreneurial spirit. You'll have the opportunity to make important contributions as part of a dynamic team where you can maximize your potential, develop new skills, and help change an industry within an innovative and fast-paced setting.

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iCapital Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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