Responsibilities / Tasks
Start strong – Medical, dental, and vision coverage begins on your first day
Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster
Keep learning – Take advantage of tuition reimbursement to further your education or skillset
Live well – Our wellness incentive program rewards healthy habits
Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance
Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses
GEA Group, located in Janesville, WI, just created a Business Application Consultant role to join our IT Service Delivery team! In this role, you will be working on Field Service Solution products, solving issues within the applications, taking care of the End-User community, and consulting, introducing, and implementing new processes into the organization.
Responsibilities:
Analyze business requirements and service processes within the SAP Customer Experience environment
Design, optimize, and enhance service-related business processes
Configure and support SAP Field Service Management (FSM) and related applications
Integrate FSM with other systems using REST/SOAP APIs and middleware tools
Lead and contribute to IT projects, including project management responsibilities
Deliver internal training using a “Train-the-Trainer” approach
Other duties as assigned
Your Profile / Qualifications
Qualifications:
Bachelor’s or Master’s degree in Business Intelligence, Management Information Systems, Information Technology, or related field required
3+ years of professional experience supporting Field Service Management applications
Strong background in service process design and optimization
Experience in IT project management and change management
Hands-on experience with SAP FSM or similar platforms including experiences in development, customizing, and scripting preferred
Familiarity with integration technologies (REST, SOAP, SAP CPI) preferred
Experience working in global, cross-functional teams preferred
Excellent communication and collaboration skills
The typical base pay range for this position at the start of employment is expected to be between $100,000.00 - $130,000.00 per year. GEA Group has different base pay ranges for different work locations within the United States.
The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards.
Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.
GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
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Top Skills
What We Do
GEA is one of the largest technology suppliers for food processing and a wide range of other industries. The global group specializes in machinery, plants, as well as process technology and components.
GEA provides sustainable solutions for sophisticated production processes in diverse end-user markets and offers a comprehensive service portfolio
