Business Analytics Consultant, Senior Manager

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Senior Manager Analytic Consultant is an experienced customer-facing analyst who supports the Account Team’s ability to craft a compelling story and become trusted advisors by way of turning a customer’s data into meaningful and actionable information. This role is responsible for medical claims and economics reporting and analytics for a book of Middle Market and Public and Labor customers. The successful candidate is one adept at using data from various sources to understand a customer’s health plan performance, how programs and strategies have influenced that performance, and ultimately partner with the Account Teams in providing solutions and strategies to customers in a consultative manner.

The Senior Manager Analytic Consultant will:

• Provide day-to-day oversight of customer-facing, analytics work and correspondence.  Set priorities for that work, ensuring that appropriate resources are aligned to the needs of our field partners and their customers.

• Effectively collaborate with field leaders, making certain to understand their business retention and growth objectives and how the work of the AC can best support those objectives.

• Provide proactive trend advising and cost mitigation strategies.

• As needed, work directly with customer in a strategic advisory role. Work closely with Plan Sponsor reporting routine reporting partners to advise on the most recent trends and necessary updates.

• Work closely with CPC(s) to provide fluid, combined financial and clinical, reporting, and trusted advising.

**Position may sit in any location

Required Qualifications

• Business/Industry Knowledge: Minimum of 5-8 years of industry experience interpreting/analyzing all aspects of a customer’s experience (financial results, medical management results, population health, effectiveness of incentive/wellness strategies, etc.). Experience must include using data across the spectrum of a customer’s products/results to tell the ‘story’, connect the dots between various strategies and results and ultimately identify, value, and communicate areas of opportunity.

• Strong understanding of Medical Economics concepts like:  Value Based Care arrangements, monitoring/mitigating medical cost, basic provider/network concepts, partnering with PSL on operational claim research.

• Relationship management: Demonstrated relationship management skills at the senior level; capacity to quickly build and maintain credible relationships at varying levels of the organization simultaneously.

• Strategic Thinking: Must have demonstrated ability to think strategically in an independent manner and ‘out of the box’ versus accepting the status quo.

• Technical Skills: Strong technical skills in all Microsoft Office Applications is required with advanced proficiency in Access and Excel preferred. Experience with reporting/analytic applications is preferred with knowledge of SQL / SAS programming a plus.

• Project Management: Must possess the ability to manage multiple projects at one time and be able to work cross functionally within the organization to achieve goals.

• Strong communication skills. Able to articulate (verbally and written) complex business results, issues, and strategies in a clear, concise, and confident manner to all levels and positions of an organization (internal and external).

• Must have strong knowledge of claim coding (CPT/DRG, etc.), provider networks, benefit designs, healthcare products/funding, medical management programs and financial acumen.

Education

• Bachelor's degree/specialized training/relevant professional qualification

Pay Range

The typical pay range for this role is:

$75,400.00 - $199,144.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 05/21/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.