The Role
The Business Analyst will evaluate and enhance business systems, focusing on the Wisconsin Child Support Program and related technologies. Responsibilities include creating user stories and leading user testing efforts in collaboration with cross-departmental teams.
Summary Generated by Built In
Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to
parallel overall business strategies. Experienced with business process reengineering and
identifying new applications of technology to business problems to make business more
effective. Familiar with industry standards, current and emerging technologies, and business
process mapping and reengineering.
Business Analyst/Consultant capabilities with 8 or more years of experience in the field or in a
related area. Relies on experience and judgment to plan and accomplish goals. Independently,
performs a variety of complicated tasks. A wide degree of creativity and latitude is expected.
Utilizes experience with Wisconsin child support applications including wiKIDS, KIDS, Child
Support Online Services and Control-D. Uses the Robohelp tool to create complex online screen
level help for users. Works in cross-departmental and cross-division teams to execute and
implemented system enhancements. Creates user stories in Team Foundation Server related to
enhancing existing interface with the state court system and enhancing other systems such as
child Support Online Services.
List any special qualifications & years of experience: (List any specific skills, software, or
requirements the position will require. Optional format below)
Preference will be given to candidates with experience working with the Wisconsin Child
Support Program.
Optional format: (Add as many lines as needed.)
Requirements
TOP SKILLS:
1. Self-starting leader who works well with minimal supervision
2. Ability to motivate and lead effective workgroups comprised of multiple user areas
3. Ability to lead effective user testing efforts
4. Experience working with the Wisconsin Child Support Program
Skills Required
- Experience with Wisconsin Child Support Program
- Ability to motivate and lead effective workgroups
- Experience with business process reengineering
- Ability to lead effective user testing efforts
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The Company
What We Do
Novalink Solutions LLC is a global consulting, engineering, and AI product development company specializing in information technology and telecommunications. They provide AI-powered products, automation platforms, intelligent workflow systems, IT consulting, managed engineering, and staff augmentation services.
