Business Analyst

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.

JOB DESCRIPTION
Responsibilities:

• Perform business analysis and facilitate stakeholder consensus to create documented, agreed upon business requirements and specifications
• Critically evaluate information gathered from multiple sources, reconcile conflicts and decompose high-level information into details
• Ability to draw out requirements from the business area and effectively communicate those requirements to other team members (systems, management, etc)
• Ability to develop and execute test plans, test cases and test results
• Establish responsible deadlines and personal work plans to manage time and multiple projects effectively
• Work cooperatively with all areas of the business (Operations, Global Treasury Operations, Treasury Systems, Business Units, 3rd Party Vendors)
• Provide input to management on opportunities to reengineer business processes

Job Requirements:

• Bachelor’s degree in Computer Science / Information Technology, Financial / Investments, Legal Management degree holder or other relevant post-secondary education preferred. 

• Previous experience with Information Technology, Financial Services or Middle and Back office operations enabling integrated solutions to optimize processes, technology, data etc. 

• Knowledgeable in Microsoft Office Applications (including Visio, Project) 

• Able to work in different shift schedules 
• Quick to adapt with proven experience learning new products, technologies and tools 

• Knowledge of analysis with regards to information gathering, requirements writing, UAT testing etc.  

• Ability to identify and pursue continuous improvements  

• Must pass current job expectations and meet performance metrics. 

When you join our team: 

• We’ll empower you to learn and grow the career you want. 

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 

• As part of our global team, we’ll support you in shaping the future you want to see. 

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].