Business Analyst

Posted 19 Days Ago
Cleveland, OH
In-Office
65K-85K Annually
Mid level
Insurance • Financial Services
The Role
The Business Analyst will gather and document business needs, analyze processes, and provide technology solutions to enhance efficiency and decision-making.
Summary Generated by Built In

Join a dynamic, growth-oriented organization where your analytical expertise and problem-solving skills will directly shape business outcomes. As a Business Analyst, you will play a pivotal role in bridging business needs with technology solutions, helping to optimize processes, enhance productivity, and support strategic decision-making. This is an outstanding opportunity for a proactive, detail-driven professional who thrives in a collaborative environment and enjoys transforming complex challenges into clear, actionable solutions.

The Business Analyst (BA) is responsible for identifying business needs, analyzing current processes, and translating requirements into solutions that improve organizational efficiency, productivity, and overall performance. Acting as a key liaison between stakeholders and technical teams, the BA ensures business objectives are accurately defined, well understood, and successfully delivered, making this role essential to driving continuous improvement and achieving strategic goals.

Your Impact:

  • Collaborate with business units to gather, document, and validate functional and technical requirements.

  • Analyze existing processes to create “as-is” and “to-be” models, identifying inefficiencies and recommending improved workflows.

  • Facilitate workshops, interviews, and working sessions to capture detailed business needs.

  • Conduct data analysis to uncover insights, trends, and root causes that support informed decision-making.

  • Develop user stories, functional specifications, BRDs, FRDs, acceptance criteria, process flows, use cases, wireframes, and traceability matrices.

  • Support testing efforts by developing test cases, validating test data, coordinating UAT, and ensuring that delivered solutions meet requirements.

  • Maintain requirements traceability and alignment with organizational readiness and change-management initiatives.

Successful Candidates Will Have:

  • Bachelor’s degree in Business, Computer Science, Finance, or related field (or equivalent experience) preferred.

  • 3–5 years of experience as a Business Analyst in technology, insurance, or financial services.

  • Experience with requirements management and collaboration tools (e.g., Jira, Confluence, Azure DevOps, Smartsheet, Visio, Lucid chart, or similar platforms)

  • Working knowledge of SQL or data validation tools preferred.

  • Experience in insurance, health, or financial services strongly preferred.

One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem.

For more information, please visit one80.com.

If you have any questions about this posting, please contact [email protected]

Pay Range:

$65,000 - $85,000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers.

Personal information submitted by California applicants in response to a job posting is subject to One80's  California Job Applicant Privacy Notice .

Top Skills

Azure Devops
Confluence
JIRA
Lucid Chart
Smartsheet
SQL
Visio
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The Company
Boston
418 Employees
Year Founded: 2019

What We Do

One80 Intermediaries is a privately held firm with offices throughout the US and Canada. As a leading insurance wholesaler and program manager, the company offers placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services and warranty business. One80 serves commercial companies, non-profits, public entities, individuals and associations and unions, and has access to all major insurance markets in the US, Canada and UK. One80 has offices in more than 55 locations in the US and Canada. For more information visit www.one80intermediaries.com

With expertise in marine, transportation, property, casualty, financial lines, medical stop loss, personal lines, travel/accident and health, life insurance and warranty coverage we provide in-house binding authority and access to market leading carriers on both sides of the Atlantic. One80 serves commercial companies, non-profits, public entities and individuals, and has access to all major insurance markets in the US, UK and Canada.

One80 has offices in 46 locations nationwide including Boston, New York City, Chicago, Cleveland, Cincinnati, Miami, Atlanta, Houston, Dallas, San Antonio, Omaha, Mountain View, Philadelphia, San Diego, Seattle, Toronto, and Montreal

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