- 5+ years of experience in business analysis within the financial industry.
- Use your skills to provide subject matter expertise and complete in-depth business analysis, ensuring the success of the business process.
- Communicate standards/guidelines with business functions and facilitate review sessions to understand upstream and downstream data flows and processes to ensure alignment with project needs.
- Collaborate with stakeholders to gather and analyze business requirements, Support data cleanup activities and system enhancements.
- Prepare BFRD and FRD with detailed process flows, system functionalities, and technical requirements.
- Expertise in data analysis, visualization, and business intelligence platforms. Create UML diagrams, data flow diagrams, and business process models to visualize requirements effectively.
- Familiarity with Agile methodology and data/project management tools like SharePoint, Confluence, JIRA to track tasks, manage user stories, and streamline project workflows
- Knowledge of financial models, risk assessment, and regulatory compliance.
- Proficiency in SQL, Excel for data analysis, including formulas, pivot tables, and lookups, and analytics tools (preferred).
- Develop and maintain key performance metrics to track business progress.
- Support business operations through troubleshooting and stakeholder coordination
- Excellent communication, stakeholder management, and documentation skills.
- Exceptional analytical, conceptual, problem-solving, presentation and interpersonal skills.
- Facilitate workshops, meetings, and presentations with stakeholders.
- Certification in CBAP, CCBA, PMI-PBA, or related financial industry certifications.
- Experience in Insurance domain and Regulator and Compliance department are preferred.
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What We Do
With our world class Global Capability Centre (GCC) in the heart of Hyderabad, we at MassMutual are extending a nearly 170-year legacy of securing futures and protecting loved ones to Telangana, India in 2020. The Hyderabad GCC has been established to explore the global talent pool with an in-house team of experts in full-stack Development & Support, DevOps, Quality Assurance, Security & Cloud Engineering, Data Science and several other areas such as insurance, business, security, and operations.
Living Mutual has always been at the core of MassMutual’s purpose. Since 1851, MassMutual’s mutual way of life has been reflected in its various initiatives, be it Social Responsibility, Corporate Governance, or Diversity & Inclusion.
With the opening of our Hyderabad facility, you’ll not only get to work in our innovative, state-of-the-art Global Capability Centre, you’ll also be supported by colleagues in our global MassMutual community.
Spread across 73000+ square feet facility on the 7th floor of BSR IT SEZ, the Global Capability Center in Hyderabad can house more than 600 employees. Located at the heart of Financial District, the facility boasts of work class infrastructure and amenities, enabled by state-of-the-art technology and security systems. In-house gymnasium / aerobics center, yoga room, indoor games room, mothers’ / wellness room, 200+ seater cafeteria, high-rise & lounge seating are some of the amenities available for the employees. The SEZ facility will also provide common creche and eat-out restaurants in the building premises, once operational.
Join us now to collaborate with teams across the world on projects and initiatives that will contribute to the growth of MassMutual as a global financial services leader.
Why Work With Us
MassMutual is leading the financial services industry in digital enablement, and the new MassMutual
India Global Capability Center is a result of this effort. We are here to empower careers and help
people secure their futures through innovation and technology.
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