Stanley Black & Decker Corporation (SBD) is the largest tool manufacturer in the world. As part of SBD, Mac Tools is one of the world’s most recognized and trusted brands in the professional automotive tool industry. From hand tools, power tools, electronics, toolboxes, and specialty items; Mac Tools offers a full range of products. Mac Tools defines quality, selection and value for professional technicians and the network of mobile tool Franchisees by offering professional tools, innovative solutions and providing world-class support to ensure their success. At Mac Tools, we strive to be Great To Work With.
What do you envision for your future? At Stanley Black & Decker, our vision is for Mac Tools to be the brand of choice for technicians working in the vehicle repair industry and to be the Franchise of choice for entrepreneurs looking to purchase a business to “Be Their Own Boss”. As part of SBD’s Global Tools & Storage business, we have set a course to take significant market share by bringing the strength of the world’s largest tool company and our stable of brands to provide best in class products, innovation, and productivity solutions.
We believe we can make this happen and we would like you to be a part of our mission. As a global leader, Stanley Black & Decker can bring together the best in science, technology, business, and human resources to continue to grow and succeed in our market.
Position Summary: As a Business Advisor, you will be responsible for overseeing and supporting the growth and development of our distributor network. This position will work closely with the distributors and their teams to provide business coaching, sales and administrative support, and training. In this capacity, you will play a vital role in ensuring the successful business operations of the Mac Tools brand by ensuring your assigned distributors operate efficiently, meet our company standards, and deliver exceptional service to our customers. Acting as an Advisor/Coach, you will play a pivotal role in guiding the distributors to optimal profitability, productivity, customer satisfaction and overall sales growth.
Essential Job Functions:- Responsible for planning and executing business strategies to improve efficiencies in the operation and financial management of independent distributors
- Meet with new distributors monthly for their initial start period to review financials, and help distributors meet established KPI’s; establish ongoing cadence post new start to support distributor
- Train distributors to read and understand dashboard data and business health metrics
- Prepare financial overview for distributors including breakeven analysis and goals for success
- Review financial reporting and identify risks to Mac Tools and the independent business owner
- Work with key business stakeholders to develop risk mitigation plans and strategies
- Provide coaching to distributors and make recommendations for improving business metrics
- Review Distributor business metrics to make recommendations on credit limits and credit extension to drive revenue
- Analyze process and efficiencies of individual Distributors to identify areas of needed improvement
- Responsible for maintaining records within our system on each account status
- Develop and maintain strong relationships to facilitate the exchange of key information, understand and address needs with internal and external customers
- Ability to influence Distributor’s to employ impactful decision-making regarding business health
- Exercise discretion in releasing pending orders by evaluating business health, payment history, and credit status
- Develop, implement, communicate, and monitor repayment plans
- Carry out collection and reporting activities to meet specific deadlines
- Monitor client account details for non-payments, delayed payments, and other irregularities
- Investigate and resolve customer queries
- Performs other duties as assigned
- 2-5 years of relevant experience is required; collections experience is strongly preferred
- Strong financial acumen; experience in understanding Profit & Loss statements
- Effective at performing detail-oriented tasks, and data analysis
- Skilled in problem resolution and providing best practices solutions
- Exceptional organizational, written, and verbal communication skills to manage across functions at various levels
- Self-motivated individual with the desire to succeed and motivate others
- Must have a solid knowledge of Microsoft 365
- Sedentary work
- Ability to travel 15% of the year
We Don’t Just Build The World, We Build Innovative Technology Too.
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
Who We Are
We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
Benefits & Perks
You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.
What You’ll Also Get
Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development:
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.
If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at [email protected]. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.
Know Your Rights: Workplace discrimination is illegal (eeoc.gov)
What We Do
For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843.
You repair your home and car with the tools we provide. Your car and your phone are secured with our fasteners. The things you value most can be protected by our security systems. And the roads you drive on, the bridges you cross, the energy you consume, all of these most likely came to you via one of our infrastructure systems.
We join forces to bring together the best of the best to create practical, meaningful products and services that make life easier—empowering people to do better, safer, more significant work. Innovation and excellence have powered our success, but we know there’s more we can do for the world and those who make it. Across our businesses, we’re investing in breakthrough innovation and digital excellence, striving for outperformance and increasing our focus on social responsibility.
We define success as: delivering value to our customers, colleagues and communities. Our commitment to quality, safety and sustainability helps us on our path to becoming the type of uniquely human-centered global industrial company that keeps every stakeholder in mind, while helping to make the world better.
