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Portland, OR, USA

BPM Technical Delivery Senior Manager

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A career in our Digital and Applications Design practice, within Application and Emerging Technology services, will provide you with a unique opportunity to help our clients identify and prioritise emerging technologies that can help solve their business problems. We help our clients design approaches to integrate new technologies, skills, and processes so they can get the most out of their technology investment and drive business results and innovation. Our team helps organisations align their business and operational requirements through the careful design of digital platforms and applications. You'll help our clients with application optimisation, strategic integration of custom packaged solutions like Enterprise Resource Planning and Customer Relationship Management, and roadmap development.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Support team to disrupt, improve and evolve ways of working when necessary.
  • Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.
  • Identify gaps in the market and spot opportunities to create value propositions.
  • Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.
  • Create an environment where people and technology thrive together to accomplish more than they could apart.
  • I promote and encourage others to value difference when working in diverse teams.
  • Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.
  • Influence and facilitate the creation of long-term relationships which add value to the firm.
  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:
Basic Qualifications:
Minimum Degree Required:
Bachelor Degree
Minimum Years of Experience:
7 year(s)
Preferred Qualifications:
Degree Preferred:
Bachelor Degree
Preferred Fields of Study:
Computer and Information Science, Computer Engineering, Computer Management, Management Information Systems, Information Technology
Preferred Knowledge/Skills:
Demonstrates intimate-level knowledge and/or a proven record of success in end-user interaction in understanding and documenting business and functional requirements for complex projects and managing technical teams across the full software development life cycle, including the following areas:

  • Designing and implementing Business Process Management (BPM) based solutions using BPM software;
  • Setting up client-side architecture, installing software, and configuring for high performance and scalability;
  • Designing and implementing complex enterprise integrations with industry standard technologies: APIs, Event based architecture, streaming events, authentication & authorizations, etc.;
  • Driving BPM adoption within client organizations by empowering client resource to become self-sufficient with building process applications on their own;
  • Assisting clients in identifying other business process opportunities that could be targeted with Pega's software; and,
  • Identifying and addressing client needs, building trusted relationships with clients, developing an awareness of Firm services, communicating with the client in an organized and knowledgeable manner, delivering clear requests for information, demonstrating flexibility in prioritizing and completing tasks.

Demonstrates intimate-level abilities and/or a proven record of success learning and performing in functional and technical capacities, including the following areas:

  • Designing/configuration, implementation/deployment, testing and management of enterprise software applications;
  • Project Management / Engagement Economics Skills (Risk Management, Scope Management, Change Control, etc.);
  • Designing and implementation with Business Process Management (BPM) tools (Pega / Appian / Mendix / etc.);
  • Analyzing business requirements, compare against BPM solutions & platform capabilities and create software design;
  • Design Data models and configure databases using relational and document databases;
  • Setting up the servers and configure DevOps code pipeline across multiple environments;
  • Software delivery or software development (BPM, Java/JEE, NodeJS, React,), Web Servers (Apache, Public Cloud Serverless), Operating Systems (Windows, Red Hat Linux or AIX), other technologies / languages (SQL, JavaScript, Micro Services, etc.);
  • Designing & Configuring BPM Applications and Common components / reusable applications;
  • Designing & Configuring BPM Live Data & Case Objects to capture the various business information to be used in Pega application;
  • Designing & Configuring BPM Case flows and process models;
  • Designing & Configuring BPM Screens (legacy as well as Cosmos UI design patterns) to create cross-device and responsive user interfaces/screens;
  • Designing & configuring BPM integration adaptors to connect with the external systems like Salesforce, SAP, Dynamics, SharePoint, etc.;
  • Designing & configuring BPM APIs to expose BPM functionality to external systems and consume RESTful / SOAP / JSON web services provided by external systems;
  • Adopting and enhancing PwC's software delivery framework, approaches and standards/guidelines for BPM project delivery; and,
  • Server architecture within high availability environments.

Learn more about how we work:
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
For positions in California, Colorado, District of Columbia, Hawaii, Maryland, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information:

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What are PwC Perks + Benefits

PwC Benefits Overview

We offer a comprehensive, flexible and competitive benefits program. It provides access to programs that can be tailored to meet the personal health and financial well-being needs of our partners, staff and their families. It also provides resources and programs to help staff pursue their professional goals and support their personal and family needs.

Volunteer in local community
Partners with nonprofits
Open door policy
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K) matching
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Meditation space
Mother's room
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

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