Billing Supervisor

Description

Job Type: Full-time, Exempt

Position Summary

The Revenue Assurance Manager (Billing Supervisor) is responsible for ensuring that all signed client agreements are accurately converted into operational and financial records within the company systems. This role begins when an opportunity is won and a proposal is signed. The primary objective is to ensure agreements are properly structured in the PSA, vendor costs are validated, invoices are created accurately, and billing is set up for long-term success.

This position plays a critical role in protecting revenue integrity by ensuring that what is sold is correctly implemented in the financial and operational systems before services are delivered or billed.

Why Entech?

Entech is a Managed IT Services Provider with 28 years of experience delivering secure and reliable technology solutions to businesses throughout Florida. As a Managed Service Provider (MSP), we manage and support our clients’ technology environments—including help desk support, infrastructure management, cybersecurity, cloud platforms, and long-term IT strategy—allowing organizations to focus on their business while we handle their technology.

With offices in Fort Myers, Naples, Bradenton, and Fort Lauderdale, we now serve organizations across Southwest and Southeast Florida and continue to grow our team of talented technology professionals.

Essential Roles and Responsibilities 

• Agreement & Revenue Setup
• Invoice Creating & Billing Activation
• Vendor Cost & Margin Validation
• Sales to Finance Revenue Handoff
• Revenue Accuracy & Process Integrity

Key Responsibilities

• Lead and oversee the revenue assurance and billing setup function, ensuring signed client agreements are accurately converted into operational and financial system records.
• Supervise and review the work of billing and revenue operations staff, providing direction, quality control, and escalation support as needed.
• Ensure accurate billing activation for new and amended agreements, including pricing, quantities, billing cycles, start dates, renewals, and invoicing schedules.
• Validate vendor costs, margins, and COGS tied to client agreements to protect profitability and identify discrepancies prior to billing.
• Oversee the creation and approval of initial and recurring invoices, including down payments, implementation fees, and first-month billing.
• Serve as the primary operational liaison between Sales, Finance, and Delivery, ensuring clear handoff of contract terms, billing requirements, and service structures.
• Audit agreement and billing setups for accuracy and compliance, resolving issues proactively before services go live or revenue is recognized.
• Develop and improve revenue assurance processes and controls to strengthen billing accuracy, consistency, and system integrity.
• Maintain documentation and reporting to support revenue accuracy, compliance, and internal audits, while upholding HIPAA and information security standards.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred. Equivalent work experience in lieu of a degree may be considered.
• 2-5+ years of experience in: Billing, revenue operations, accounting, or finance. Revenue recognition and/or recurring revenue environments
• Experience working with PSA systems (e.g., ConnectWise, Autotask, Halo) strongly preferred
• Background in managed services (MSP), SaaS, or subscription-based business models preferred
• Experience translating sales agreements or contracts into billing and financial systems
• Proven ability to manage: Contract setup and validation, Invoice creation and billing schedules, Vendor cost reconciliation and margin validation

Certifications and Licenses

• Certified Management Accountant (CMA) preferred
• Certified Public Accountant (CPA) preferred
• Certified Revenue Management Professional (CRMP) preferred 
• Valid Florida Driver’s License required.

Benefits:
Free Employee Medical Insurance
Additional Employer Paid Medical Options
Fully Vested 401(k) Match
Flexible Time Off (an unlimited amount of paid time off days)
Free $10,000 Life Insurance Policy
Six Paid Holidays – PLUS Black Friday!
Flexible Schedule Options
Fun Employee Events – Yearly Culture Building Events
 

Options available for dental, vision, accident, hospital, short term disability, long term disability, Identity theft protection and additional life insurance. 

Entech is an Equal Opportunity Employer. Entech participates in E-verify for all employees. 

This position requires the passing of a level 2 background check as well as a pre-employment drug screening. A valid driver’s license is required for this position.