We’re looking for a Billing Analyst to join Landing! You’ll report to the Billing Team Lead and play a key role in billing, collections, and account reconciliation while working closely with a team of analysts. This is the perfect role if you enjoy working with numbers, problem-solving with logic, and digging into the details to find the “needle in the haystack.”
The role will evolve as you grow: you’ll start by mastering core processes such as appeasements and credits, then expand into reconciliations, audits, and variance analysis as you develop expertise. You’ll thrive in a fast-paced, high-impact environment with plenty of opportunities to learn and grow.
About the Team:Our billing team is a group of high achievers with a say-yes attitude. We operate in a constantly evolving environment where flexibility and delivering results are key. We partner closely with several teams across the business and play a vital role in Landing’s success.
What You’ll Do:- Reconcile member accounts to identify balances owed or due, ensuring accurate revenue recognition and property payouts
- Process appeasements, refunds, and account credits with the proper approvals and documentation
- Support management with billing audits, discrepancy resolution, and variance tracking
- Partner with internal teams to troubleshoot and resolve complex billing issues quickly and effectively
- Respond to member billing inquiries (calls, emails, tickets) by providing clear breakdowns of statements and ensuring transparency
- Ability to work in-office (CDMX)
- Availability M–F, 9am–6pm CST
- Experience in billing or a related field (not necessarily an accountant, but comfortable working with numbers)
- Strong analytical and problem-solving skills with high attention to detail
- Solid organizational skills and the ability to manage multiple priorities with urgency
- Working knowledge of Microsoft Excel or Google business suite using Google Sheets
- Flexibility to work extended hours during critical periods, as necessary
- Collaborative mindset and willingness to contribute to a team-oriented culture
What We Offer:
- Competitive Salary (depending on experience)
- Grocery Vouchers $1500 monthly.
- 12 days of vacation from first year available after 90 days
- 40 PTO hours
- Major Medical Health Insurance (Metlife)
- Minor Medical Health Insurance (Axxa)
- Dental Plan
- Vision Plan
- Onsite parking
- Landing Stays
Important Notes:
Position is available on site only / This is not a remote position.
To be considered for the position, the submitted resume must be in English.
Top Skills
What We Do
Landing is reinventing apartment rentals through a membership program that gives members access to flexible leases with no deposits in 200+ markets in our growing network.
Our streamlined platform provides access to tens of thousands of furnished apartments across the U.S., and our member benefits allow more flexibility with fewer compromises. Members can book an apartment in minutes entirely through our app (even use a credit card) and be ready to move to a new place in a matter of days.
Our goal is to help people explore more, live on their terms, and make sure they feel at home wherever they go.
