The Role
Lead end-to-end bid lifecycle for medium to high-value, complex opportunities. Coordinate cross-functional teams, develop bid plans, ensure compliant, high-quality proposals, engage customers, manage commercial inputs and risks, and embed bid management best practices across the business.
Summary Generated by Built In
The Bid Manager plays a critical role within the Deal Hub, providing specialist bid and proposal management support for medium to high-value, complex opportunities. The role is accountable for leading and coordinating cross‑functional bid teams to deliver high‑quality, compliant, and compelling proposals that maximise Rackspace Technology’s chances of success.
From opportunity qualification through to contract award, the Bid Manager owns the end‑to‑end bid lifecycle, applying structured bid planning, governance, and review processes. This is a highly networked role requiring strong commercial acumen, the ability to work under pressure, and the confidence to engage with senior stakeholders both internally and externally.
Beyond delivery, the Bid Manager acts as an ambassador for Bid Management, contributing thought leadership, embedding best practice, and supporting the ongoing development and maturity of the bid management function across Rackspace Technology.
Key Accountabilities
- Lead and manage the full bid lifecycle from qualification through to contract award, ensuring clarity of scope, timelines, and responsibilities.
- Develop and maintain robust bid plans, coordinating all bid activities
- Bring together and drive virtual, cross‑functional bid teams, ensuring effective collaboration across solution, commercial, partner, and delivery stakeholders.
- Manage proposition development, solution reviews, commercial inputs, partner engagement, and risk management throughout the bid process.
- Ensure all proposals are high quality, compliant, and aligned to Rackspace Technology’s values, brand, and ethical standards.
- Engage directly in customer-facing activities including clarification questions, dialogue sessions, and final presentations where required.
- Apply internal governance processes and provide credible input into reviews at senior management level.
- Act as a visible representative of the Bid Management function, promoting best practice, thought leadership, and continuous improvement.
- Contribute to initiatives that enhance the capability, reputation, and effectiveness of the Bid Management community across the business.
- #LI-CS1
Required Experience
- Proven experience delivering winning bids for complex product or services-based opportunities.
- Strong background in bid or proposal management, with experience managing end‑to‑end bid sales cycles.
- Experience applying Shipley methodology (or an equivalent structured bid framework) is essential.
- Comfortable engaging with senior stakeholders and operating at management level, both internally and with customers.
- Sound commercial understanding, including P&L awareness and risk management.
- Strong organisational skills with the ability to manage multiple bids simultaneously under tight deadlines.
- Excellent written and verbal communication skills, with a passion for proposal development and storytelling.
- High level of proficiency in MS Office, with experience using proposal management tools such as RFP360 and Adobe (or equivalent).
- Degree educated, with a strong self‑starter mindset and problem‑solving capability.
- Knowledge of Miller Heiman or equivalent sales methodologies is desirable.
- A strong interest in technology and a commitment to continuous learning and professional development.
Top Skills
Ms Office,Rfp360,Adobe,Shipley Methodology
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The Company
What We Do
At Rackspace Technology, we accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. As a recognized Gartner Magic Quadrant leader, we are uniquely positioned to close the gap between the complex reality of today and the promise of tomorrow. Passionate about customer success, we provide unbiased expertise, based on proven results, across all the leading technologies. And across every interaction worldwide, we deliver Fanatical Experience TM — the best customer service experience in the industry. Rackspace has been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work.
