AVP, Treasury Operations Oversight (L11)

Job Description:

Role Title: AVP, Treasury Operations Oversight (L11)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview:

Synchrony's Risk Team provides independent oversight of Synchrony’s risk-taking activities to ensure safety and soundness, meet regulatory and legal requirements, and manage risks to the risk-appetite of the Board. Risk is responsible for independently assessing, quantifying, and overseeing risks & providing effective challenge. Risk serves as Synchrony’s Second Line of Defense.   

Overall, Risk Team oversees and manages the Risk Program to support the business in anticipating and addressing risks, issues and challenges. Results are consistent with the respective strategic uses and complying with related overall risk, risk testing policies, standards, procedures as well as regulations. Our Risk organization consists of 4 pillars: Compliance, Credit & Financial Risk, Enterprise Risk and Operational Risk. Each of the pillars play a vital role in managing Risk and supports the business in anticipating and addressing risks, issues, and challenges.
 

Role Summary/Purpose:

The AVP, Treasury Operations Oversight will be an individual contributor within the Treasury Risk Oversight team, which is part of the Finance and Treasury Risk organization. This position plays an instrumental role in enforcing the team’s oversight of operational risks associated with Treasury operations, including effectiveness of controls in its processes, risk assessment of payment related strategic initiatives, and issue management. The position holder will interact frequently with Treasury teams and Enterprise Risk.

Key Responsibilities:

• Lead or support targeted reviews of Treasury processes focused on operational risk, controls and critical-to-compliance (CTC) testing per annual monitoring plan, or on an ad hoc basis as instructed

• Lead or support concurrent or post-implementation reviews of milestones of strategic initiatives, e.g., Payment Hub, and NACHA related initiatives in particular

• Manage issues relating to Treasury operational risk, including issues tiering, opening, action plan tracking, and closing

• Cover enterprise-wide risk activities including but not limited to risk assessment questionnaire (RAQ), process risk control self-assessment (PRCSA), enterprise risk assessment (ERA), and risk aggregation reporting (RAR)

• Prepare and collect materials pertinent to Treasury Risk for quarterly Financial Risk Working Group (FRWG) meetings in collaboration with FTR leadership and cross-functional teams

• Support FTR tasks as assigned, e.g., biweekly market updates, regulatory exams, internal audits, annual limits refresh, etc.

Required Skills/Knowledge:

• Bachelor’s Degree and a minimum 5+ years’ of experience in operational risk management in Finance or Treasury operations, or in related supporting roles within a large financial institution are required. In lieu of Bachelor’s degree, 7+ years’ of relevant experience is required.

• Ability to manage a review and/ or task from beginning to end with minimal guidance to meet tight deadlines

• Excellent communication and presentation skills

Desired Skills/Knowledge:

• Working knowledge of payment systems and technology

• Experience with ACH (Automatic Clearance Service) and understanding of NACHA operating rules

• Accredited Payments Risk Professional (APRP) credential

Eligibility Criteria:

Bachelor’s Degree and a minimum 5+ years’ of experience in operational risk management in Finance or Treasury operations, or in related supporting roles within a large financial institution are required. In lieu of Bachelor’s degree, 7+ years’ of relevant experience is required.

Work Timings:

This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:30 AM Eastern Time – 12:00 PM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. 

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (Formal/Final Formal,LPP)

• L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L09+ Employees can apply

Grade/Level: 11

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