Automic Workload/UC4 Technical Support Engineer

Reposted 21 Hours Ago
Be an Early Applicant
Warsaw, Warszawa, Mazowieckie, POL
In-Office
Mid level
Information Technology
The Role
Provide technical support for Automic Workload Automation, coordinating operational services, performing issue analysis, and ensuring service stability.
Summary Generated by Built In

Job Description:

About DXC Bulgaria

We are DXC – a Fortune 500 global IT services leader.
In Bulgaria, we are among the largest IT employers, delivering the full spectrum of the company’s diverse technical portfolio. Our teams work across cutting-edge technologies, contributing to projects that span industries and geographies.
We foster continuous learning and professional growth, offering access to targeted training and certifications aligned with individual interests and career aspirations.
Our culture of collaboration, innovation, and shared values empowers professionals to grow and succeed. 

Our experience and desire to grow, our mission, and our values create an environment where ambitious people become successful.

Daily challenges

  • Responsible for delivering operational services to outsourcing accounts, covering the team’s portfolio skillset

  • Planning, coordination, and implementation of changes (Request For Change), service requests, and/or project tasks

  • Perform proactive analysis of issues, identify solutions for those and apply necessary fixes to the environment

  • Perform daily operational activities, incidents resolution and communication with other involved teams to deliver stable service, with high quality, and as requested by business customers

  • Troubleshooting in conjunction with vendor and third-party support

  • Perform other duties according to the IT Service Management processes

eXperience and skills required

  • Preferably 3+ years’ experience within IT Operations, infrastructure services support, operations monitoring or end user support

  • Degree/Diploma in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems, or equivalent certifications will be considered as an advantage

  • Good knowledge and working experience in Broadcom Automic Workload Automation/UC4

  • Experience and/or knowledge in any additional Workload Automation software will be considered as a strong advantage – Broadcom/CA Workload Automation (Autosys); BMC Control-M; IBM Tivoli Workload Scheduler

  • Hands on experience in administration of Linux/UNIX based OS, Microsoft Windows Server, System administration, Application deployment and configuration

  • Understanding of the correlation between a Workload Automation software, applications, databases, and the hosting OS

  • Fluent in spoken and written English

Company benefits

At DXC Technology, we don’t just offer jobs - we build careers. Here’s what you can look forward to when you join us:

  • Enjoy competitive compensation and grow your career in a fast-paced, international environment.

  • Access premium learning platforms, get company-sponsored certifications, and grow your skills with continuous development opportunities tailored to you.

  • Get recognized through our Employee Recognition Program - your contributions deserve the spotlight.

  • Refer great talent through our Employee Referral Program and get rewarded for helping shape our future.

  • Join meaningful initiatives that give back to the community and connect you with like-minded colleagues through fun and impactful experiences.

If you feel comfortable with the above-mentioned requirements, please send us your CV in English. 

Please note only shortlisted candidates will be contacted.

DXC Technology stands for equal opportunities, namely, we do not discriminate on the basis of race, religion, color, sex, age, disability, or sexual orientation.  All recruitment decisions are based solely on qualifications, skills, knowledge and experience, and relevant business requirements.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Skills Required

  • 3+ years' experience within IT Operations, infrastructure services support, or end user support
  • Degree/Diploma in Computer Science, Engineering, or equivalent certifications
  • Good knowledge in Broadcom Automic Workload Automation/UC4
  • Experience in additional Workload Automation software
  • Hands-on experience in administration of Linux/UNIX and Microsoft Windows Server
  • Understanding of workload automation correlation with applications, databases, and OS
  • Fluent in spoken and written English

DXC Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DXC Technology and has not been reviewed or approved by DXC Technology.

  • Healthcare Strength Health coverage includes multiple national carrier options and plan types, with HSA eligibility where applicable. Feedback suggests the medical, dental, and vision lineup is broad and comparable to large-firm offerings.
  • Retirement Support A 401(k) program with employer matching and an annual true-up is available, with standard vesting provisions. This structure can help employees capture matching contributions over the year if contribution rates vary.
  • Leave & Time Off Breadth Flexible or “unlimited” vacation is offered for many U.S. roles instead of accrual-based PTO. Feedback suggests the approach can support work-life balance when team norms allow adequate time away.

DXC Technology Insights

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The Company
HQ: Buenos Aires, Buenos Aires
86,261 Employees
Year Founded: 2017

What We Do

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.

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