Atlassian Administrator

Fresh Consulting is a design-led, software development and hardware engineering company, offering end-to-end digital services to help companies innovate.  We bring together amazing UX designers, sophisticated developers, digital strategists, and top-notch engineers to help companies create fresh experiences that connect humans, systems, and machines.  We’ve been growing fast and need someone to help us continue to manage the delivery of high-quality work in a fast-paced environment. 

See more at freshconsulting.com Visit freshconsulting.com/portfolio to see our project work across several industries.

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Title: Atlassian Administrator
Location: Onsite Atlanta, GA
Benefits: Employee benefits at 100% including Medical, PTO, Holiday Pay, 401K Plan and much more!
Hours: Minimum 40 Hours/Week
Job Description:
The client is seeking an energetic, innovative, and creative Atlassian Cloud Administrator with a passion for software and technology to join our team. The ideal candidate has a willingness to learn, a troubleshooting mindset to resolve issues, and communication skills to build relationships with a high focus on customer satisfaction. 
Role description:
We are seeking an Atlassian Cloud Administrator to join our Enterprise Solutions team to provide administrative support for the Atlassian suite (Jira Software, Jira Service Management, Confluence, Rovo and numerous addons for these systems).  
Responsibilities:

• Completes assignments specific to the maintenance and support of our Atlassian enterprise applications.
• Monitor the clients internal ticketing system for incoming change requests to configuration elements within our Atlassian suite and complete tickets within specified SLAs.
• Create and update projects, workflows, custom fields, spaces, user permissions, and other configuration elements based on the needs of the teams.
• Create and maintain external users from our partner financial institutions.
• Troubleshoot and resolve problems teams may experience within our Atlassian suite.
• Configure and maintain various addons for Jira and Confluence, including implementation, deployment and secure integrations.
• Maintain the clients internal Atlassian documentation as the Atlassian suite changes.
• Monitor the clients Microsoft Teams channels to assist Atlassian users with questions they have.
• Works on problems and projects of low to medium scope.

Required Skills:

• Bachelor’s Degree, plus 5+ years of experience (or Advanced degree, plus 3+ year or equivalent work experience.
• The ability to prioritize and reprioritize work, as per the needs and priorities of the teams.
• Experience working with Agile methodologies, both scrum and kanban.
• Experience working with both Jira and Confluence system and project administration within Atlassian’s Cloud environment.
• Experience administering Scriptrunner in all aspects.

FRESH

• Work on engineering and research assignments with F500 companies and startups.   
• The relationships that we have created with our clients are one of a kind.    
• We help solve problems in many technologies focusing on R&D, product development, and manufacturing.    
• We work at the most cutting-edge and latest technologies from AR/VR to Autonomous technologies.    
• Closely working with our clients, we believe that long term investments are extremely important to maintain the culture we together have created.

We’re a handpicked team of Engineers, digital strategist, designers, and developers united together in creating a fresh experience. Whether we are strategizing, designing, developing, or analyzing, our integrated team works as an extension of yours to improve your impact, your usability, and your customer conversion. In the process, we collaborate with you to get to know your business, understand your industry, and incorporate your big ideas into memorable experiences that keep your customers coming back for more.

Equal employment opportunity: All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity, sexual orientation, disability for which a reasonable accommodation can be made or any other status protected by law.  Assistance will be gladly provided upon request for any applicant with sensory or non-sensory disabilities.

Fresh Consulting is a participating E-Verify company.

freshconsulting.com

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Range $40/hr – $50/hr.