Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations.
Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction.
Are you a dynamic and people-focused talent enthusiast ready to fuel the growth of a fast-paced, innovative company? We're looking for an Associate Recruiter to join our Talent Acquisition team, specifically focused on finding and attracting world-class GTM talent across the Americas. If you have a passion for selling a vision and a knack for creating exceptional candidate experiences, we want to hear from you!
What you’ll do:As an Associate Recruiter, you will play a critical role in scaling our GTM teams in the Americas. Your focus will be on the full recruitment lifecycle, from proactive sourcing to successful offer negotiation.
- Own the Candidate Pipeline: Proactively source, engage, and nurture a diverse pipeline of top-tier talent across all experience levels
- Be a Brand Ambassador: Partner with our marketing team to promote our career opportunities and culture, representing the company at industry events, meetups, and conferences (virtual and in-person).
- Drive the Hiring Process: Manage a seamless and positive end-to-end candidate experience, including scheduling, coordinating interviews, and ensuring timely communication.
- Operational Excellence: Continuously iterate and improve our GTM hiring strategies, processes, and documentation to ensure efficiency, scalability, and an exceptional interviewer and candidate experience.
- Collaborate Strategically: Work closely with hiring managers to define roles, understand team needs, and develop effective, market-specific sourcing strategies.
- Experience: 2+ years of full-cycle recruiting experience
- GTM Focus: Demonstrated track record of successfully hiring GTM roles across all departments (Professional Services, Customers Success and Services, Revenue Operations, Sales, Marketing, etc.)
- Market Insight: A foundational understanding of recruiting within the competitive Mexico tech landscape and comfort with cross-cultural communication.
- Communication Mastery: Exceptional verbal and written communication skills with the ability to clearly articulate our company's value proposition and vision to prospective candidates.
- Mindset: Highly organized, results-driven, and autonomous. You take initiative and thrive in a dynamic, fast-paced environment.
- Collaboration: A natural team player who builds strong relationships with peers, hiring managers, and candidates alike.
- Previous experience in event planning
- Previous experience in a sales role
- Previous roles in operations or coordination
- Previous experience working with executives
- Previous roles in sales
- Glia stock options and competitive salary
- Diversity: 18 languages and 15 countries represented.
- Professional development support (trainings, courses, conferences, books, etc)
- Transparent career development system
- Different options for your working preferences (office, remote, flexible)
- Access to all the latest tools and equipment you’ll need
- Sports compensation, reimbursement for therapy, counseling sessionsTeam events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
- Generous referral bonuses
*Glia is an equal opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
*Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via [email protected]
*Want to know more about working at Glia? Check our Glia's Career FAQs
What We Do
Glia enables companies to deliver an in-person customer experience online. With a single line of code, companies can identify and engage their highest-value web visitors through video, voice, chat, and CoBrowsing to increase online conversions and improve customer support.
