Associate Product Manager, Data – CRM & Personalization

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

At T-Mobile, we’re building the next generation of marketing — powered by real-time data, intelligent decisioning, and the systems that bring it all together. As part of this vision, we’re hiring an Associate Product Manager to focus on the data capabilities that power our CRM orchestration platforms.
This is a critical role at the intersection of data engineering, marketing technology, and marketing operations. You’ll work cross-functionally to define, prioritize, and deliver the data that fuels campaign targeting, segmentation, and personalization — enabling better customer experiences across web, app, email, and SMS.

Responsibilities:

• Partner with data platform, data engineering, and marketing tech teams to define and deliver real-time and batch customer data for CRM use cases
• Own data-related product requirements and prioritization to support segmentation, journey orchestration, and signal-based targeting
• Translate business needs (e.g., churn, upgrade intent, offer eligibility) into structured data requirements and scalable schemas.
• Collaborate with Product, Engineering, and Marketing stakeholders to validate data availability, quality, and usability
• Write user stories and contribute to backlog planning for customer data capabilities within CRM and marketing systems
• Partner with analytics and reporting teams to ensure data is structured to support downstream measurement, reporting, and experimentation

Qualifications:

• Have 0–2 years of product management, analytics, or technical project experience — ideally within MarTech, AdTech, or data platforms
• Are naturally curious and comfortable asking “what’s missing?” or “how does this work?”
• Understand customer lifecycle data and how it flows into personalization or CRM platforms
• Are confident working with technical partners to define data requirements
• Can translate ambiguous use cases into structured inputs and know how to prioritize trade-offs
• Have some exposure to tools like Segment, mParticle, Amperity, or similar CDPs — or CRM tools like Adobe, MoEngage, Braze, or Salesforce Marketing Cloud
• Can thrive in a fast-paced, cross-functional environment with evolving priorities

Why Join Us?

This role is foundational to how we power the future of personalized marketing at T-Mobile. You’ll play a hands-on role in connecting the right data to the right systems — enabling smarter campaigns, better targeting, and a more meaningful customer experience.

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $77,000 - $138,900

Corporate Bonus Target: 10%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ333813¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.