Associate Manager, Technical Writing

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Do what you love. Love what you do.

At Workday, we help the world's largest organizations adapt to what's next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we're serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

About the Team
Interested in helping develop quality documentation in a fast-paced environment? Talk to us about an opportunity to write for and guide a team at Workday, Inc. providing content for the next generation of enterprise business applications!

About the Role

The ideal candidate is an outstanding writer and leader in documenting enterprise software with an ability to lead a documentation team that writes content targeted to professional and technical audiences.

  • Leads a geographically dispersed team responsible for planning, writing, editing, and delivering high-quality documentation.
  • Assesses content requirements, identifies cross-team impacts, and coordinates resources to ensure successful execution.
  • Provides feedback on documentation plans, schedules, and customer requirements.
  • Learns the product and reviews content prepared by team members for clarity, consistency, quality, and depth.
  • Provides support for career growth and personal development of team members.
  • Coaches and supports experienced writers; mentors and guides junior writers.
  • Interacts with local leadership, peer group managers, and worldwide senior management.
  • Works closely with development, customer support, product management, and various other teams to produce excellent content.
  • Writes content within one or more product areas, including user interface text, error messages, release notes, and administrator guide topics as needed.


About You

We're looking for someone with proven leadership and people management skills, exceptional interpersonal, communication, and time management skills, and detailed understanding of technical documentation requirements and the delivery process.
Basic Qualifications

  • BA or BS degree or equivalent experience.
  • Has attained at least a staff or senior level of experience in a technical writing role.

Other Qualifications

  • Can lead a specialized team of writers with multiple functional elements and responsibilities.
  • Cultivates positive relationships within the team, across Information Development, and throughout Workday.
  • Outstanding leadership and people-management skills.
  • Can quickly gain an understanding of Information Development tools, processes, and our style guide.
  • Proactively communicates with leaders across functions, product areas, and timezones.
  • Established history of leading initiatives or cross-team projects to successful outcomes.


Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

More Information on Workday
Workday operates in the Cloud industry. The company is located in Pleasanton, CA, San Francisco, CA and Chicago, IL. Workday was founded in 2005. It has 14894 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 28 open jobs at Workday, click here.
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