Associate Director of Project Management to join the Readiness and Recovery team, focusing on Experience and Transformation within Clinical and Service domains. This strategic leadership role is responsible for guiding cross-functional teams to deliver innovative solutions that enhance clinical and service experiences, drive transformation, and support enterprise goals. The Associate Director will ensure alignment of project initiatives with business objectives, champion governance and best practices, and foster a culture of continuous improvement and operational excellence.
- Lead, mentor, and develop a team of Project Leaders supporting clinical/service experience and transformation initiatives.
- Oversee the planning, execution, and delivery of complex projects that advance clinical and service transformation, ensuring alignment with enterprise strategies, regulatory requirements, and industry standards.
- Manage the end-to-end project lifecycle, including readiness milestones, stakeholder engagement, and achievement of key performance indicators.
- Develop, manage, and optimize project plans, budgets, schedules, and resource allocations to ensure successful, on-time, and on-budget delivery of initiatives.
- Implement and monitor governance frameworks and best practices for clinical/service transformation, ensuring adherence to Humana’s standards for security, compliance, and quality.
- Proactively monitor project performance, identify and mitigate risks, and communicate project status, challenges, and outcomes to senior leadership and key stakeholders.
- Drive continuous improvement initiatives to enhance delivery efficiency, service quality, and team effectiveness.
- Foster a culture of collaboration, transparency, and accountability across multidisciplinary teams.
Use your skills to make an impact
Required Qualifications
- 7+ years of experience in project or program management, preferably in clinical, service, healthcare, or transformation environments.
- Demonstrated success managing large-scale, cross-functional projects and teams.
- Strong understanding of governance frameworks and transformation management.
- Experience with project management tools and methodologies (Agile, Waterfall, etc.).
- Excellent leadership, communication, and stakeholder management skills.
- Ability to operate in a fast-paced, matrixed environment and manage multiple priorities.
- Proven analytical and problem-solving skills.
Preferred Qualifications
- Bachelor’s degree in business, healthcare administration, clinical sciences, or a related field; Master’s degree preferred.
- Proven leadership experience managing teams of five or more.
- PMP, Agile, or other relevant project management certifications.
- Experience in healthcare, insurance, clinical operations, or highly regulated industries.
Additional Information
Work-At-Home Requirements:
- WAH requirements: Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
- A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
- Satellite and Wireless Internet service is NOT allowed for this role.
- A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Interview Format:
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.
If you are selected, you will receive correspondence inviting you to participate in a HireVue assessment. You will have a set of questions and you will provide responses to each question. You should anticipate this to take about 15 - 20 minutes. Your answers will be reviewed, and you will subsequently be informed if you will be moving forward to next round.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 11-28-2025About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Top Skills
What We Do
At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.
