Associate Client Partner

Associate Partner 

Location: U.S. | Travel: Regular 

Robots & Pencils is growing, and we’re looking for client-focused leaders to help grow our business. We help clients achieve real outcomes through cloud-native infrastructure, human-centered design, and pragmatic AI — and now we need someone to strengthen client relationships and ensure delivery excellence across our portfolio. 

What you’ll do 

• Shape account strategy with senior leaders and align cross-workstream goals to deliver client outcomes. 

• Build and deepen executive relationships, fostering long-term strategic partnerships. 

• Lead integrated program plans that balance client impact, profitability, and quality. 

• Act as a role model for delivery teams, promoting trust, cohesion, and high standards. 

• Coach Directors and develops emerging leaders, sponsoring career growth across the account. 

• Partner with cross-functional R&P teams and client stakeholders to resolve issues and drive continuous improvement. 

• Define account vision, lead proposals for existing clients, and new clients with sales, and ensure delivery feasibility in growth opportunities. 

• Oversee delivery quality, profitability, and talent while mitigating risks and ensuring client satisfaction. 

• Contribute to practice standards through thought leadership, innovation, and reusable frameworks. 

What we’re looking for 

• 8–10 years of consulting and delivery leadership (experience at a major consultancy or mid-sized firm a plus). 

• Experience growing accounts and building trusted executive-level relationships. 

• Depth in digital delivery (software/product, cloud, data/AI) with the ability to connect technology to business outcomes. 

• Strong account operations experience, program governance, profitability, talent allocation, forecasting, and delivery metrics. 

• Demonstrated ability to coach and develop emerging leaders, fostering team growth and cohesion. 

• Recognized subject matter expertise in delivery and/or client domain, with the ability to influence client direction and industry practices. 

• Flexibility for regular travel. 

• Certifications (PMP, Agile/SAFe, etc.) are a plus. 

Personal competencies 

• Results Driven – Delivers transformative client impact and results.  

• Accountable – Takes ownership of client satisfaction, delivery quality, and account health. 

• Strategic – Shapes account strategy and practice direction to anticipate client needs. 

• Client-centric – Earns executive trust by consistently delivering impact. 

• Collaborative – Promotes cross-team trust and integrates diverse practices. 

• Execution-focused – Brings structure, transparency, and resilience to complex programs. 

• Growth-minded – Identifies opportunities for clients, teams, and the firm, and turns them into measurable value. 

Why Robots & Pencils? 
We don’t just deliver projects; we build partnerships that transform organizations. Join a global team of strategists, designers, and engineers creating meaningful, scalable, human-centered solutions, while supporting a portfolio that drives real impact for our clients.