Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Collaborate with AI Architects, Cloud Engineers, and a CRM Development Team to design and implement machine learning models and systems
- Work with GenAI models like Gemini, GPT4, as well as traditional machine learning models from the NLP/Deep Learning discipline
- Retrain existing models and systems to ensure their accuracy and efficiency
- Evaluate machine learning models and ensure they adhere to ethical standards
- Stay current with the latest trends and technologies in machine learning and artificial intelligence
- Provide technical support and guidance to the development team on machine learning-related issues
- Troubleshoot any issues related to the machine learning systems and conduct regular system tests to ensure their functionality and efficiency
- Document all procedures and systems related to the machine learning infrastructure for future reference and audits
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Bachelor's degree in Computer Science / Information Technology / Computer Engineering from a recognized university or equivalent experience
- Experience as a Machine Learning Engineer or similar role in the industry
- Experience working with AI technologies and cloud platforms (Google Cloud Platform, GCP)
- Solid knowledge of GenAI models like Gemini, GPT4, and traditional machine learning models from the NLP/Deep Learning discipline
- Proficiency in Python development
- Proven excellent problem-solving and troubleshooting skills
- Proven ability to work collaboratively with a diverse team of engineers, architects, and developers
Preferred Qualifications:
- Machine Learning certifications
- Experience in a Healthcare Payer enterprise
- Experience in training team members on machine learning technologies and applications
- Proficient in CRM platforms, such as Salesforce
- Knowledge of data privacy regulations and practices
- Proven solid communication and project management skills
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Bachelor's degree in Computer Science / Information Technology / Computer Engineering or equivalent experience
- Experience as a Machine Learning Engineer or similar role
- Experience with AI technologies and cloud platforms
- Solid knowledge of GenAI models like Gemini and GPT4
- Proficiency in Python development
Optum Compensation & Benefits Highlights
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Healthcare Strength — Health coverage offers multiple plan types with employer HSA contributions, in‑network preventive care at 100%, and included 24/7 virtual visits, alongside dental and vision options. This breadth allows predictable copay choices or tax‑advantaged HSA designs to fit different usage needs.
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Retirement Support — Retirement programs include a 401(k) with employer match eligibility and full vesting over time plus an Employee Stock Purchase Plan at a discount. Together these elements support long‑term savings and ownership.
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Parental & Family Support — Family supports include six weeks paid parental leave, paid caregiver leave, adoption assistance, and subsidized Bright Horizons back‑up care. Emotional well‑being resources like a premium Calm subscription and a 24/7 EAP complement these supports.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
