In this role, you will be responsible for managing and growing advertiser accounts by delivering world-class client service and providing strategic guidance on the Involve Asia platform. You will support advertisers in achieving their business objectives through consultative solutions and data-driven optimization.
As a solutions-driven team, we are looking for highly motivated individuals who thrive in a fast-paced environment and enjoy building long-term client partnerships.
Key Responsibilities
Client Engagement
- Serve as the primary point of contact for advertisers, managing day-to-day relationships and addressing queries efficiently.
- Act as a trusted advisor by understanding advertisers’ objectives and recommending strategies to optimize affiliate marketing performance.
- Troubleshoot campaign or platform-related issues to ensure a smooth client experience.
Client Account Growth & Optimization
- Actively identify opportunities to grow existing advertiser accounts and drive revenue expansion.
- Analyze performance trends and propose optimization strategies aligned with advertisers’ goals.
Product & Platform Expertise
- Develop in-depth knowledge of Involve Asia’s products, services, and features.
- Act as a subject-matter expert during advertiser interactions, including educating clients on new releases, updates, and enhancements.
Reporting & Performance Monitoring
- Conduct campaign setup checks and ensure campaigns meet quality standards before going live.
- Monitor ongoing performance and provide actionable insights and optimization recommendations.
Cross-Functional Collaboration
- Work closely with internal stakeholders to address advertiser needs and deliver holistic solutions.
- Ensure all deals launched on the platform meet internal and external quality standards.
Qualifications
- Fresh graduates are welcome to apply.
- Strong client-centric mindset with a passion for delivering value.
- Excellent verbal and written communication skills.
- Strong analytical skills with the ability to interpret and work with large datasets.
- High attention to detail with strong organizational skills.
- A team player with a passion for learning and adaptability in a fast-growing environment.
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.
- Proficient in Mandarin (reading, writing, and speaking)
- Is a self-starter with a strong work ethic, sense of urgency, and positive attitude.
- Demonstrates tenacity, intelligence, and ownership in their work.
- Possesses strong problem-solving and critical-thinking skills.
Similar Jobs
What We Do
Involve Asia Technologies Sdn Bhd (1017157-V) is a business headquartered in Kuala Lumpur, Malaysia. We provide a platform for advertisers to measure, manage and scale their marketing partnerships by automating workflows and providing attribution to marketing campaigns. Using its proprietary cookie-less tracking technology, for highly accurate, future-proofed digital marketing. Founded in 2014, Involve is backed by major venture capital firms such as Bintang Capital Partners, 500 Global, OSK Technology Ventures, and Cradle Seed Ventures and has an established presence with teams across Southeast Asia including Malaysia, Indonesia, the Philippines, Singapore, Thailand, and Vietnam. Here in Involve, we are looking for creative and ambitious talents to join our team on this upward and onward journey. We lead with a growth mindset and the belief that the combination of each individual’s passions and skills carry the company upward and forward. At Involve, all ideas are listened to, and brainstorming means that job titles get left at the door. This is where self-starters can really make their mark, thriving and evolving as they go. If making an impact gives you a reason to roll out of bed in the mornings, come join us
