Assistant Operations Manager

Core Laboratories is the Reservoir Optimization Company™

Core Laboratories Inc. is a leading provider of proprietary and patented reservoir description and production enhancement services and products used to optimize petroleum reservoir performance. The Company has over 70 offices in more than 50 countries and is located in every major oil-producing province in the world. We are well-positioned to serve the growing needs of the energy transition while continuing to fulfill the demand for reliable and affordable energy sources like crude oil and natural gas. Our services, products, expertise, and innovations will continue to be essential as our clients meet the growing demand for energy globally. For more information, visit https://www.corelab.com

At Core Lab, our values matter: Safety, Honesty and Integrity, Customer Focus, Building Trust, and Employee Development. We regard our employees as our greatest asset. We believe that identifying, attracting, developing, and retaining talent are significant actions because our people are so important.

• Leadership abilities, interpersonal skills, good communication skills and team building skills.
• Highly organized, positive, problem solving and analytical.

• Excellent use of our working tools, connect, Sail, excel spreadsheet, etc. Informing and reporting to the clients with total autonomy and without supervision from higher level of Management.
• Coordinates a teamwork and is capable to organize inspectors travelling and work with and excellent communication with his managers.
• Ensures location staff carry-out activities in accordance with individual client instructions, Saybolt Standard procedures, Global Safety Manual, risk assessment, local standards/safety rules and Core Laboratories/Saybolt company policies.
• Maintains ongoing relationships with existing (key) clients including occasional client visits
• Facilitates commercial activities within established pricing and contract terms but does not set these. Serves as a communication link between clients and Business Development/Sales.
• Acts as first point of contact for clients and has the ability and authority to resolve client issues or disputes.
• Monitors timelines, communicates progress to clients (e.g. in case of delays) and intervenes when necessary.
• May accept inspection and related assignments - when required - and ensures timely delivery of inspection reports by coordinating and managing the complete workflow between Operations and Account Coordinators, Inspection staff, Laboratory and Office Staff.
• Reviews Inspection reports/forms for completeness, appropriateness and accuracy.
• Reports updates and final reports to clients on a timely manner to fulfil with company KPI’s.
• Review time records and coordinate/prepare client invoicing (e.g. issue invoices and monitor invoices overdue).
• May schedule and will participate in safety meeting, investigate accidents, and continually emphasize safety to all field personnel.
• Review and approve field staff expenses, time records, incentives, etc., related to field activities.
• In collaboration with local Safety Officer, shall ensure that all employees follow safety instructions and premises, equipment and processes are in conformance to HSE Manual and local safety regulations.
• All complaints and claims shall be immediately communicated to Branch Manager and Management.
•  Shall organize regular meetings with all staff including the management team to inform or discuss accordingly.
• At any time,  can be asked to prepare training presentations for both local and international clients and deliver this training.
• Has a working knowledge of tank calibration procedures, relevant tables, and documentation.
• Has a good understanding regarding loss control procedures and related investigations.
• Has attended classroom training and passed appropriate examinations for managing field operations.
• Ability to perform complex mathematical calculations (e.g. compute flow rate, ratio, percentage, quantities - linear, volumetric or weight - and marine geometrical calculations)

At any time, the company can assign other duties as deemed necessary.

Needs to be willing to travel between locations and international ones in case of needed to ensure a good relationship and feedback process.

Treats sensitive information very confidential.

Valid driving license required.

The employee may be required (depending on location) to work irregular hours/ shifts (including nights, weekends, holidays, and days off).

Must be ready to accept job assignments at any time, including scheduled days off. Participation in the rotation of after-hour dispatching activities may be required for business needs.

Must be willing and able to perform field inspection work as requested safely and in accordance with applicable standards.  Must be able to work in refineries, and on-board marine vessels as necessary.

Core Laboratories, including all of its affiliated and related entities, is an equal opportunity employer and is committed to creating an inclusive environment for everyone. Employment decisions are made regardless of characteristics including, but not limited to, race, color, sex, sexual orientation, gender identity, national origin, age, disability, religion, genetic information, protected veteran or uniformed service member status, and any other characteristic protected under applicable law.