The Role
Manage end-to-end HR operations for a luxury hotel: recruitment, onboarding, payroll, benefits, social security, visa and work permit management, employee relations, confidential HR records, and staff engagement programs.
Summary Generated by Built In
We are seeking a passionate, people-oriented Assistant / Human Resources Manager to champion our team's growth and well-being. In this role, you will work closely with the HR Director to oversee daily human resources operations. Your mission is to cultivate a positive, high-performance work environment that mirrors our hotel’s deep commitment to hospitality excellence.
Key Responsibilities
As a core part of your day-to-day responsibilities, you will manage the full recruitment cycle by posting job openings, conducting interviews, and selecting top talent for various hospitality roles. You will also design and lead comprehensive onboarding programs to ensure a seamless welcome for every new hire. On the administrative front, you will oversee payroll, benefits, and social security, while taking full ownership of Visa and Work Permit management for our international staff. Furthermore, you will serve as the trusted point of contact for employee inquiries, professionally resolving grievances and maintaining accurate, confidential HR records. To keep our team inspired, you will also organize rewarding staff engagement activities and recognition programs.
Skills, Knowledge and Expertise
To be successful in this role, you must bring supervisory experience from the luxury hospitality industry, paired with a strong knowledge of local labor laws and keen on work permit & visa. We require excellent communication and interpersonal skills in both English and Thai. You should be highly discreet with confidential data and proficient in HRIS and payroll software, specifically the Eagle system. Above all, you must possess a true "Service Mind" attitude and the ability to thrive in a vibrant, fast-paced environment.
About
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Skills Required
- Supervisory experience in the luxury hospitality industry
- Strong knowledge of local labor laws
- Experience with work permit and visa management
- Excellent communication and interpersonal skills in English and Thai
- Discretion handling confidential HR data
- Proficiency in HRIS and payroll software, specifically the Eagle system
- Service-minded attitude and ability to thrive in a fast-paced environment
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The Company
What We Do
Kempinski Hotels is a German luxury hotel management company, recognized as Europe's oldest luxury hotel group, operating upscale hotels worldwide and focusing on creating memorable guest experiences.
