Customer Support Applications Engineer

Reposted 3 Days Ago
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Muntinlupa City, Metro Manila, National Capital Region
In-Office
Entry level
Semiconductor
The Role
The Applications Engineer role focuses on supporting technological advancements in semiconductors, contributing to product development and customer success.
Summary Generated by Built In

The Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development and customer success to how we show up for each other and the communities we serve.

The Opportunity

The Customer Support Applications Engineer at Allegro MicroSystems will be responsible for developing a strong understanding of the use of Allegro products in customer applications, providing strategic customer support and developing written collateral to solve common customer problems for all the Allegro sensors and power IC products. The role will work closely with Allegro system engineers, marketing personnel, design/test engineers, field sales and field application engineers, in supporting industry leading customers.
Candidate should have strong organizational, communication and interpersonal skills, be highly motivated to drive actions and assignments to closure and ensure best in class support for customers in strategic sub-markets for Industrial and automotive segments. This role will interact with customers on a regular basis online and over email. Candidate should have a passion for building relationship and develop collaborations with marketing, sales, distribution partners and the various sensor and power IC product lines to expand our SAM and grow the revenue.

 

What You Will Do

  • Provide systems and application engineering support to customers working with our sales and field applications engineers
  • Work with other application engineers to develop collateral to outline the value proposition and use of our products in customer products/applications
  • Focus on the No Touch Customer Journey (online engagement and support) to deliver superior customer outcomes and customer experience
  • Perform teardowns of customer products to gain better understanding of customer application requirements and develop system level knowledge
  • Champion the generation of technical notes, application notes, simulation tools, demonstration platforms and hardware reference designs required to make customer evaluation and development with our products easy and simple.
  • Interact with and provide guidance to product marketing and technical teams to create differentiated products and solutions for the target markets
  • Assist with special projects, corporate events, tradeshows, webinar, etc.
  • Focus on execution and results with a high standard for performance

What You Will Bring

  • Bachelor or Master of Science Degree in Electrical or Electronics Engineering
  • Familiarity with laboratory test equipment such as oscilloscopes, power supplies and voltage and current meters
  • Ability to design and build basic hardware such as printed circuit boards, data acquisition systems, custom cables as well as hand soldered application boards
  • Not mandatory but desirable to have high voltage laboratory experience
  • Programming skills in MATLAB/Simulink, C/C++
  • Clear written and verbal communications skills
  • Strong teamwork skills
  • Experience developing partner networks and/or development communities

Why Allegro?


Join Allegro and become part of a team where your contributions truly matter.

We foster a culture of Real Innovation, empowering you to push boundaries, develop cutting-edge solutions, and drive continuous improvement.
Your work will create a Real Impact by solving complex real-world challenges that fuel our success and shape the future of technology.
You’ll experience Real Connection, collaborating with talented colleagues around the globe in an environment built on trust, respect, and a shared purpose.
Join us—and help build what’s next.

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The Company
HQ: Manchester, NH
1,959 Employees
Year Founded: 1990

What We Do

At Allegro MicroSystems, we’re passionate about developing intelligent solutions that move the world toward a safer and more sustainable future – while giving our customers a competitive edge.
With more than 50 years of experience developing advanced semiconductor technology and application-specific algorithms, Allegro is a global leader in power and sensing solutions for motion control and energy-efficient systems. Through our innovations, we are helping our customers make breakthrough advancements in areas like advanced mobility, green energy, and factory automation. Each year, we ship over one billion units into these applications to support our 10,000+ customers around the globe, including over 50 automotive OEMs.
Our diverse team of 3,500+ employees is spread across 13 countries, powering our global engineering, manufacturing, and support and enabling our innovations. That’s why we work hard to create a collaborative, energetic environment that rewards ingenuity and helps our employees make a difference every day.

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