Application Engineer

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Applications Engineer will be responsible for driving growth of outcome or performance-based contracts for pumping and treatment applications across the designated territory. Will put together technical as well as commercial proposals for moderate to complex customer process solutions, requiring performance/outcome guarantees on a long-term basis. 

Essential Duties/Principal Responsibilities: 

• Selects appropriate equipment / material to meet customer needs and to develop project costing and pricing from among the brands belonging to the WI segment.

• Generates customer proposals utilizing standard tools, seeks and gains appropriate approval levels.

• Accompanies and assists commercial teams on customer site visits – where a site appraisal/feasibility study is required.

• Creates, administers and reviews tender submittal documents. · Prepare technical documentation

• Creating and tracking of quotations

• Provide professional advice for customers

• Deliver training sessions for customers or internal teams

• Maintain and update CRM systems

• Supporting the Customer Service team in order management processes through technical assistance, item number entry, and other item-related inquiries.

Key Competencies: 

• High-level of proficiency with MS Office applications. 

• Excellent ability to communicate in English, French and Arabic is a strong advantage

• Cross-boundary collaboration with stakeholders from other business areas and disciplines. 

• Ability to build relationships and to influence key stakeholders without having a direct supervisory relationship. 

• Ability to engage and communicate effectively in customer-facing settings. 

• Good understanding of technical and commercial risks involved in the design and development of solutions. 

• Solid understanding of the sales process and how organizational role influences outcome. 

• Working understanding of contractual terms and conditions. 

• Thorough understanding of common components and their application. 

• Good understanding of pricing and financial principles as related to lifecycle services and/or long-term contractual arrangements. 

• Positive mindset with a focus on what can be done (rather than on what cannot be done). 

• Ability to effectively communicate verbally and in writing. 

• Proven ability to handle multiple projects, prioritize, meet deadlines and work independently with initiative in a fast-paced environment 

Qualifications: Education, Experience, Skills, Abilities, License/Certification: 

• Bachelor's or Master’s Degree in Engineering (Mechanical, Electrical, Chemical, Environmental or similar). 

• 2 years experience in similar field

#LI-Hybrid

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.