Analyst - Quality Assurance

Posted 18 Days Ago
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Málaga, Andalucía
In-Office
Mid level
Fintech • Payments • Software
The Role
The role involves conducting quality assurance reviews for financial crime compliance, ensuring regulatory adherence, and training teams on compliance. Responsibilities include reviewing client files and transaction monitoring processes, while also managing feedback and collaboration with other compliance teams.
Summary Generated by Built In
Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we’ve grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You’ll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry.

Financial Crime Quality Assurance Analyst - EEA

Financial Crime Compliance 

Ebury Málaga- Hybrid: 4 days a week office based working, 1 day working from home

Job Overview:

As part of the EEA Financial Crime Quality Assurance Team you will undertake Quality Assurance reviews across all risk categories and client types within the EEA, with a specific focus on High-Risk clients. Your role will involve ensuring that all client due diligence measures have been performed in accordance with legal and regulatory requirements, as well as Ebury’s internal policies and procedures. You will also be responsible for quality assurance activities across transaction monitoring and screening, ensuring that alerts are reviewed, investigated and discounted appropriately, in line with Ebury’s policies and procedures. In addition to this, you may be required to deliver training to the Onboarding, Screening, and Transaction Monitoring teams to address any recurring areas of weakness identified through your reviews.

Key Responsibilities:

● Conduct periodic level 3 independent QA checks on new clients one month after onboarding. This includes performing detailed independent quality reviews of client files from an AML / Financial Crime perspective.
● Perform QA on Reassessment client files by conducting detailed quality reviews of the reassessment team's KYC updates.
● Execute QA on Screening, which involves detailed reviews of the Screening team's decisions on discounting hits.
● Carry out QA on Transaction Monitoring by conducting detailed reviews of the transaction monitoring team's resolution of alerts, ensuring all risks have been mitigated or escalated as necessary.
● Undertake QA on SARs, which includes performing detailed quality reviews of internal and external SARs to ensure adherence to regulatory guidelines and internal policy standards.
● Conduct in-depth investigations and thematic reviews.
● Manage and take ownership of the staff feedback process.
● Monitor and track remedial actions.
● Ensure that a sufficient number of files are reviewed to meet the team's monthly objectives and targets.
● Organise and lead calibration forums with the 1st line 4-Eyes team.
● As needed, communicate with teams to provide necessary training or address any instances of non-compliance with internal policies and procedures.
● Maintain positive and open communication channels with the financial crime teams.
● Request KYC refresh reviews on any files found to be non-compliant with regulatory requirements.
● Collaborate with the broader compliance team to contribute to the achievement of EEA compliance deliverables.

Why Ebury?

  • Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one.
  • Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
  • Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
  • Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
  • Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
  • Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
  • Central Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - Helga Barros

#LI-HB1

About Us

Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.
Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family.
Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.
None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. 
At Ebury, we’re committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We’re proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women’s Network, LGBTQIA+ Network, and Veterans Network. These communities provide spaces for connection, mentorship, advocacy, and collaboration across our global teams.

We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.

Please submit your application on the careers website directly, uploading your CV / resume in English.


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The Company
HQ: London
1,519 Employees
Year Founded: 2009

What We Do

About Ebury®
Ebury is a Fintech company specialised in international payments, collections, and foreign exchange services. It offers financial solutions aimed mainly at SMEs and midcaps. Ebury offers foreign exchange activity in over 130 currencies - for both major and emerging markets - as well as cash management strategies, trade finance, and foreign exchange risk management.

Founded in London in 2009 by Spanish engineers Juan Lobato and Salvador García, the company has grown its global market presence to a network of 31 offices in 21 countries and more than 1,300 employees.

Throughout its history, the company has received more than 20 international awards, including the Financial Times 1000 Europe's fastest-growing companies 2020 and The Sunday Times Tech Track 100. All these recognitions place Ebury as one of the leading European financial technology companies.

ebury.com

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