Administrator

Job Description:

Job Title: Administrator

Location: Richmond Village Willaston,261 Crewe Road, CW5 6GX

Hourly rate: £12.60ph & Excellent Benefits

Contract: Permanent

Shift Pattern: 32 hours per week across Monday to Friday - 9-3pm & 9-5pm

We make health happen

At Bupa, we offer essential support when it matters most. Richmond Villages Willaston provides luxury retirement living with personalized care that promotes independence and honour's individual choice, allowing our residents to live their best lives.

At the heart of every Richmond Village is a dedicated administrator, the unsung hero who ensures the smooth operation of our community. Their meticulous attention to detail and exceptional organizational skills provide the backbone for high-quality care and support. An administrator not only streamlines our processes but also fosters a warm and welcoming environment for residents, staff, and visitors alike. Join us, and become the cornerstone of a place that cherishes every moment of care.

You’ll help us make health happen by:

• Working closely with the Admin Manager and heads of departments, you’ll provide administrative support across the village

• Answering the phone in a friendly and courteous manner and acting as Receptionist when required

• Assisting staff and visitors with arranging meetings, refreshments and paperwork

• Taking notes at meetings and maintaining the filing system

• Acting as Office Manager during absence as required  

• Ensuring housekeeping within the office is of a high standard

Key Skills / Qualifications needed for this role:

With previous experience in an office environment, you're confident using Microsoft Office, specifically Word and Excel. Friendly and professional, both face to face and over the phone, you’re organised and able to work well within a team. With a dedicated and efficient work ethic, you thrive in a busy environment and are able to handle a varied workload.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number 24/7.

• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350

• Free meal with every shift.

• 28 days holiday.

• Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!

• Interest- free annual travel Loan to enable the purchase of public transport annual season tickets.

• Wagestream - Have early access up to 40% of your earned wages within minutes.

• Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan.

• My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing.

• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. 

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.  

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