Administrative Assistant, Commercial & Investment Bank

Job Description
Join J.P. Morgan's Commercial & Investment Bank as a top-performing Executive Administrative Assistant, where your skills will support diverse teams in a dynamic environment. With your excellent interpersonal skills, attention to detail, and a \"can-do\" attitude, you'll thrive in our high-paced, deadline-driven organization. Represent managers and groups with professional courtesy and acumen, delivering flawless work output. Embrace the opportunity to make a significant impact and grow your career with us.
As an Administrative Assistant in the Commercial & Investment Bank, you will perform a variety of administrative functions requiring confidentiality, initiative, and sound decision-making for executives, their team of managers, and other stakeholders. You bring years of experience as an Executive Assistant, adapting to change and making independent decisions with confidence. You understand what matters to the team you support and apply that knowledge daily, acting as an owner and problem solver. Your superior communication skills, both written and oral, ensure clarity and precision, while your excellent phone etiquette and discretion in handling confidential matters demonstrate your sense of ownership and professionalism.
Job responsibilities

• Manage and handle complex and detailed calendars, dealing with multiples and or urgent meeting conflicts, setting up of meetings and conference calls, internally and externally. Handle all associated logistical aspects
• Work in a fast paced, ever changing environment and to effectively handle multiple priorities with a calm, professional and willing attitude
• Handle telephone coverage and ability to answer phones professionally, address issues or redirect as appropriate, and distribute messages in a timely and appropriate manner
• Coordinate travel arrangements (air, hotel accommodations and ground transportation); prepare detailed itineraries, required travel visas/documents, and assure accuracy and timely delivery of plans/tickets to travelers
• Process invoices and Travel & Expense (T&E) expense claims for team members timely. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and procedures
• Assist with overflow, special projects, assistant back-up coverage and day-to-day tasks

Required qualifications, capabilities, and skills

• Minimum of a Polytechnic diploma
• Minimum of 5 years' experience in an administrative role
• Strong inter-personal and partnership skills, i.e. develop relationships with peers, clients etc.
• Open to take on increased and/or new responsibilities at any time
• Tact and good judgment in confidential situations and proven experience interacting with senior management
• Ability to adapt procedures, processes and techniques to the completion of assignments
• Experience in calendar management
• Excellent telephone etiquette

Preferred qualifications, capabilities, and skills

• Effective interpersonal skills
• Adaptable team player

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.