Job Description:
- In-Scope Deployed network assets: Maritime / Land Deployed Tooling management (includes operations and backend VB scripting)[GP1] [FP2]
- Low level designs and high-level design and documentation updates
- Site Specific Configuration production and validation as part of the PER release process
- Access Control List requirements – Impacting and Integration into formal design[GP3] [FP4]
- Obsolescence management aspects including identification and impacting of Technology Vulnerabilities
- Act as the SME for the Network Management applications in scope (e.g. SolarWinds, ACS, ISE, McAfee NSM)[GPW5] . Respond to Live incidents and build support issues for Network Mgmt product suite. Inform and impact obsolescence issues with product suite to aid remediation and resolution
- Impact assessment report production
- Network configuration and design collateral management
- Escalation for incidents reported via the service management tools (SM9) for the in-scope devices as requested by NOC Level 3
- Provide ad hoc, reactive support for high priority and short notice requests related to in scope devices
- On Site Incident Support / Triage / Staging as required in support of the Live estate.
- Attend Meetings as required by the business
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DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.