Accounts Receivable Specialist

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

ABOUT THE ROLE

The Accounts Receivable Specialist reports to the Credit & Collections Manager and provides collections management of a portfolio of customers. You will play a critical role in managing customer accounts, ensuring timely collections, and maintaining accurate financial records. This role requires strong communication, analytical, and organizational skills to resolve issues, support internal teams, and maintain positive customer relationships.

KEY RESPONSIBILITIES

Collections & Customer Account Support (50%):

• Contact customers to resolve past due invoices

• Record activity and maintain account accuracy in SAP

• Send account statements and apply payments for prepay customers

Issue Resolution & Collaboration (25%):

• Work with IT Department (EDI), warehouses, and carriers to resolve invoice and delivery issues

• Respond to inquiries from internal teams and escalate complex problems

• Handle chargebacks and support other Credit Specialists as needed

Reporting & Administrative Tasks (25%)

• Drive initiatives to improve processes, collaborating with customers and internal teams

• Assist with annual audit requests for cash remittance

• Prepare aging reports and follow-up summaries

• Process check-requests for refunds and fees

• Manage multiple tasks and deadlines efficiently

REQUIRED EXPERIENCE YOU’LL BRING

• Associates Degree and +2 years of Accounts Receivable or Finance experience

• +1 year of experience with an ERP System

• Qualified candidates must be legally authorized to work in the United States

PREFERRED EXPERIENCES AND SKILLS

• Experience working in a shared services environment

• Experience with SAP R/3 FI modules

• Experience in customer-facing roles or external business interactions

• Bachelor’s Degree

• Proficiency in Microsoft Word and Excel

• Strong mathematical and analytical skills

• Excellent organizational and decision-making abilities

• Strong written and verbal communication skill

JOB REQUIREMENTS:

• Full time

• Office work environment: Remote work available once a week for eligible employees

• This role is not eligible for relocation

BENEFITS AND PERKS

SC Johnson’s total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to [email protected]. All qualified applicants are encouraged to apply. Download the EEO is the Law poster for more information.