Account Receivable Specialist

Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic, Philippines, and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.

Come for a career, stay for the fun!

• HMO coverage for you
• Work flexibly with our hybrid working environment
• Yearly Kick-Off Parties with major giveaways (like the car in 2023)
• Get recognized through our ‘Value Awards’
• Grow your career - yes, we love to promote internally
• Do meaningful work and collaborate with the best
• 900 promotions given each year
• 2,700+ leadership training courses

As an Accounts Receivable Specialist, your primary responsibility will be to receive payments of levy invoices and accurately record these transactions. You will work closely with owners and customers to establish repayment solutions and ensure funds are collected in a timely and effective manner. In addition to managing financial transactions, you will be responsible for maintaining data privacy and adhering to company policies on information security.

Your role will include:

• Handling incoming and outgoing correspondence through phone calls and emails.
• Liaising with owners, tenants, contractors, and estate agents to facilitate payments.
• Conducting investigations to establish contact with customers.
• Building and establishing relationships with customers based on rapport and trust.
• Negotiating repayment solutions and handling objections.
• Collaborating with Owners Corporation Managers to address non-payments via extensions and payment plans.
• Issuing arrears and final fee notices using required software programs.
• Scheduling and reviewing agreements and following up with third parties on outstanding payments.
• Providing ongoing training and maintaining effective communication with the team.
• Managing levy issuance and banking data reconciliation.
• Performing levy ledger reconciliation.
• Issuing reminder and final notices.
• Collecting payments via phone calls.

• Strong communication and negotiation skills.
• Ability to build relationships with customers and provide positive solutions.
• Analytical and problem-solving abilities.
• Strong organizational skills with attention to detail.
• Proficiency in managing financial records and reconciling data.
• Ability to work independently and within a team environment.
• Experience in collections or accounts receivable roles (preferred).

• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get it done, create impact.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each other.

Join the A-Team and experience the A-Life!

Join the A-Team and experience the A-Life!