Account Manager

Connecting your potential with possibility at SEEK

At SEEK, we work with heart. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We make a positive impact on a truly global scale and our world-class technology solutions connect more people to relevant employment and education opportunities. The work we do impacts people’s lives when it matters.

We value and celebrate the diversity of our employees who rise to the challenge to contribute to the success of our organisation. It’s a fast-paced and supportive environment where everyone is passionate about our common purpose and where our people can create enriching and exciting careers. Our future potential is your opportunity.

‘Our SEEK’

At SEEK our biggest asset is our people, and we are proud of our community of valued, talented and diverse individuals who really know their stuff. Our culture statement, Our SEEK, is all about what makes SEEK unique and a little bit different. Our SEEK clearly outlines the Principles and the Behaviours of our best people, which include:

• Passion: we are passionate about SEEK, our purpose, our customers and our community
• Team: we care about each other and collaborate to achieve together
• Delivery: we execute with excellence and achieve great results
• Future: we think and act for the long term

• Build and maintain strong relationships with customers to enhance satisfaction and boost retention.
• Lead and manage annual contract negotiations with customers.
• Delivering customer services through telephone, face-to-face visits, account reviews, reporting, product forums, and other relevant activities.
• Meet or exceed targets while continuously improving billing/revenue, productivity, market share, and other key performance metrics.
• Prepare and submit daily sales reports.
• Coordinate billing processes with the Finance Team.
• Plan and host online and networking events with key stakeholders.

• Bachelor’s degree in business administration, Marketing, Communications, Economics or a related field.
• Minimum 3-5 years of experience in sales, account management, business development or a related position.
• Strong interpersonal and communication skills.
• Proven ability to work under pressure and drive results.
• Proficiency in Microsoft Office.

Other Qualifications, Skills, and Experience

• Experience in sales, account management, or business development within a fast-paced environment.
• Knowledge of the recruitment, HR solutions, or SaaS industry is an advantage.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Skilled in building and maintaining client relationships to drive business growth.
• Ability to analyse market trends and identify new business opportunities.
• Experience using CRM systems or sales-related software is a plus.

As part of the Account Team at SEEK, you will manage relationships with key customers, including both multinational and local companies. Your role will involve acquiring and sustaining long-term partnerships by understanding their needs and addressing their challenges.

The ideal candidate will excel at fostering strong connections with strategic clients, identifying their business requirements, and aligning them with SEEK’s products, services, and solutions.   

The team consists of 6-10 members and is part of the sales function focused on driving acquisition and supporting SMEs in Thailand. Operating in a fast-paced, dynamic environment, the team embraces change, growth, and innovation. A can-do attitude, courage, and ambition are essential. This role reports directly to the Sales Manager.