Account Manager

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Manchester, Greater Manchester, England
Hybrid
1-3 Years Experience
Cloud • Fintech • Information Technology • Machine Learning • Software
Xero’s online accounting software connects small business owners with their numbers, their bank, and advisors anytime.
The Role

How you’ll make an impact


Xero’s Partner Channel is exciting; we work in Partnership with Accountants & Bookkeepers to help them and their small business clients to become more successful. We do this by using Xero’s products and services to free up time and gain greater insight into their financial situation. Account Managers (AMs) at Xero are responsible for growing and maintaining these critical relationships, building on the great sense of community that exists amongst Xero Partners and guiding them to speed up optimal use of Xero across their client base. As a Partner Success Bookkeeping Account Manager you will look after a segment of our partners who have already adopted Xero within their practice. These partners are incredibly valuable, our role is to nurture and grow the portfolio value.



What you’ll do


The best things about being an Account Manager at Xero are that every day is different and we work at a fantastic pace. You will spend most of your time meeting remotely with Partners to understand their businesses and positioning how Xero can work with them more closely. However, you will also come along to conferences and events and ultimately ensure you are executing on a plan each quarter to take all of your Partners further along their Xero Journey.

What you’ll bring with you

  • Proven experience in B2B sales, business development or account management role
  • Demonstrate a thorough understanding of digital accounting firm operations and internal accounting workflows
  • An interest and intrigue in the emerging online accounting market
  • A good understanding of Xero’s Products, support model and Ecosystem
  • Being hungry to succeed for yourself, our Partners, the team and the wider business
  • Being open to feedback and willing to reach out to your manager and colleagues for help
  • Understanding people, being genuinely curious and knowing when to adjust your style to fit different conversations
  • Being passionate about our purpose- making life better for people, small businesses, their advisors and communities around the world

What the Team is Saying

Rose
Sophia
The Company
HQ: Wellington
4,700 Employees
Hybrid Workplace
Year Founded: 2006

What We Do

Xero is a global small business platform with 3.95 million subscribers which includes a core accounting solution, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions helping small businesses access a range of solutions from within Xero’s open platform to help them run their business and manage their finances.

Why Work With Us

Xero is not like most companies. When you join Xero, you become part of something beautiful —a global community of people who are passionate about making an impact on the world. It’s a place where you can truly be yourself and find success in a way that’s meaningful to you.

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Xero Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQWellington, NZ
Denver, CO
New York, NY
San Francisco, CA
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