Account Executive

About the Business Development Department   

At UPS, our Business Development team is the driving force behind our growth. We partner with businesses of all sizes to deliver innovative logistics solutions, helping them succeed in an ever-changing global market. Our Account Executive acts as a consultative partner — building strong client relationships, builds tailored UPS solutions and negotiates agreements to drive both revenue growth and customer success.   

Job Summary  

This mid-level business development position develops and manages a portfolio of B2B and B2C customers within a defined territory. This role focuses on prospecting and acquiring new business, while also retaining and expanding relationships with existing clients. Acting as a consultative partner, the Account Executive assesses customer needs, builds tailored solutions, and negotiates agreements to drive both UPS revenue growth and customer success.  
 

Job Type: Full-Time / Permanent 

Workdays: Monday to Friday 

Work Hours: 8:30 AM to 5:00 PM (Ability to work flexible hours - longer hours when required) 

Work Location: Flexible (On-site in Caledon center one day/week - 12424 Dixie Rd., Caledon, ON L7C 2L6: On road the remainder of the week) 

Compensation Range: $63,012 - $65,940 annually + SIP (Sales Incentive Program)

Key Responsibilities and Duties  

• Proactively prospect, qualify, and develop new business opportunities to achieve monthly and annual sales targets.  

• Build and maintain strong client relationships by understanding customer needs and positioning UPS as a strategic logistics partner.  

• Conduct in-person client meetings and presentations to deliver tailored solutions.  

• Manage and expand an assigned book of business through retention, cross-sell, and upsell strategies.  

• Negotiate and prepare comprehensive logistics solutions that align with customer objectives.  

• Stay informed on competitor offerings and market trends to effectively position UPS’s value.  

• Maintain accurate records of all customer interactions, opportunities, and outcomes in CRM systems.  

• Collaborate with internal partners to ensure seamless customer onboarding and service delivery.  

 Compensation and Benefits   

• UPS offers a competitive base salary plus participation in our Sales Incentive Program (SIP) to recognize and reward strong performance. Additional benefits include:   

• Comprehensive health, dental, and vision coverage   

• Group insurance and pension/retirement savings plans   

• Paid vacation and personal time off   

• Employee stock purchase plan   

• Sales-specific perks such as mileage reimbursement   

• Team support environment with assigned coach and mentor.   

• Employee discounts on UPS services and partner brands   

• Global career opportunities with a company that prioritizes growth and innovation   

• A strong culture of promotion from within will support future personal and professional development.   

Requirements     

• Plus 5 years of B2B sales experience, preferably in logistics, transportation, or a related industry – Required   

• Intermediate computer skills: Word, Excel, and Outlook (Microsoft Office)  

• Excellent verbal and written communication skills   

• Excellent negotiation skills 

• Excellent prospecting skills 

• Ability to work independently 

• Meets local age and operations requirements to operate a vehicle    

• Willing to travel on the own territory | Class G License    

• Availability to work flexible hours and provides own vehicle for business  

• Bachelor's degree or international equivalent – Preferred     

Why Join UPS?   

At UPS, you’ll be part of a global leader known for its innovation, reliability, and commitment to excellence. We provide a collaborative environment where your skills are valued, your voice is heard, and your career can thrive. With clear growth opportunities your development never stops. With our people-first culture, you’ll be supported every step of the way. At UPS, we’re not just moving packages—we’re delivering what matters.