Responsibilities:
- Utilize Echo’s proprietary software to build and manage all shipments assigned to your team
- Schedule pickup and delivery appointments based on customer specific needs and priorities
- Work with internal partners to ensure that all client shipments are proactively booked and tracked for on-time pickup and delivery
- Maintain and follow current operating procedures
- Partner with and mentor Logistics Coordinators to share workload and allow prioritization based on client needs
- Be an expert using Echo’s proprietary technology to perform all tasks required to fulfill client requests
- Work with multiple sales reps across multiple sales managers
Qualifications:
- BA/BS degree preferred, but not required
- Relevant Experience in Logistics, Supply Chain, or Transportation industries preferred, but not required
- Excellent written and verbal communication skills
- Proficient in Windows Operating systems and Microsoft Office suite
- Proven track record of exceptional customer service/handling customer issues
- Strong inter-departmental and client relationship building skills
- Thrives in a fast-paced, competitive environment that requires multi-tasking and problem solving
What’s in it for you?
- Competitive base salary w/ exceptional benefits (Medical, Dental, Vision, Disability, and Life Insurance, as well as 401K with company match, Pet Insurance, and more)
- Opportunities for professional growth and internal advancement
- A collaborative, upbeat, and inclusive work environment
- Work-life balance and flexible work accommodations
- Lifestyle and wellness perks (PTO, Commuter Benefits, Gym Membership Discounts, etc.)
Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.
Benefits
For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.
This role is eligible for a bonus that is based on a combination of personal and business performance.Skills Required
- BA/BS degree preferred
- Relevant Experience in Logistics, Supply Chain, or Transportation industries preferred
- Excellent written and verbal communication skills
- Proficient in Windows Operating systems and Microsoft Office suite
- Proven track record of exceptional customer service/handling customer issues
- Strong inter-departmental and client relationship building skills
- Thrives in a fast-paced, competitive environment that requires multi-tasking and problem solving
Echo Global Logistics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Echo Global Logistics and has not been reviewed or approved by Echo Global Logistics.
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Wellbeing & Lifestyle Benefits — Wellness and lifestyle perks appear broad, including telehealth access, an employee assistance program, and fitness-related offerings like Peloton and gym discounts. Additional extras such as pet insurance, phone discounts, and company-sponsored events add to the perceived breadth of non-cash rewards.
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Healthcare Strength — Health coverage is positioned as comprehensive, with multiple plan types (PPO and HDHP) plus dental and vision options. Tax-advantaged accounts (HSA/FSA) and always-on telehealth access reinforce the sense of a well-rounded healthcare offering.
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Parental & Family Support — Paid bonding/parental leave, Care.com membership, and bereavement leave are highlighted as meaningful supports for family needs. Volunteer time off also contributes to the sense of broader life-supportive benefits beyond core insurance.
Echo Global Logistics Insights
What We Do
Echo is a leading provider of technology-enabled business process outsourcing, serving the transportation and logistics needs of our clients. Our proprietary web-based technology, dedicated service teams and robust procurement power enables our clients to see significant transportation savings while receiving best-in-class service.
Why Work With Us
At Echo you don’t just have a job—you have a career. Passion for what you do keeps you on the road to success. It’s teamwork and relationships that make our team truly successful. The chance to work alongside friends, have your voice heard, and be mentored by those who genuinely want to see you grow and thrive makes every day even better.
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