Agency Account Executive

| N, SWE | Remote
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This is not a sales role.

Put your project management, operations and people skills to work supporting a variety of marketing and media campaigns as part of our remote team in North America. We're MOI, an award-winning global marketing agency seeking an Account Executive to manage day-to-day projects from the initial scoping phase through briefing, execution and final delivery. Reporting to one of our amazing Account Directors, you will support all aspects of client delivery including allocating of project resources, setting up and actively participating in client status calls, building/managing and communicating timelines/schedules, rigorously maintaining budgets and ensuring timely billing on a regular basis. This is a client-facing role with the opportunity to flex your excellent communication and organizational skills to ensure projects are managed effectively while meeting/exceeding expectations. You will also collaborate closely with our internal cross-functional/cross-regional teams and spend a good deal of time working within our project management system. If you're a self-starter with a curious nature who embraces technology and thrives in a fast-paced, deadline-driven agency environment, we encourage you to reach out.

Daily Responsibilities: 

Client Relationship Management: 

  • Serve as a key point of contact for assigned clients, understanding their goals, objectives, and unique needs. 
  • Build strong and trusted relationships with clients, ensuring their satisfaction and acting as their advocate within the organization. 
  • Schedule and facilitate regular client status meetings and prepare/distribute timely recaps, updates and other follow-up activities.

Strategic Planning and Campaign Management: 

  • Collaborate with cross functional teams to support the development of comprehensive marketing plans aligned with clients' business objectives. 
  • Work closely with internal teams, such as media, creative, digital, and content on a day-to-day basis to support projects and align with client expectations.
  • Manage the end-to-end campaign process, including project briefing, SOW/budget management, resource allocation, timeline management, and campaign performance analysis. 

Performance Monitoring and Reporting: 

  • Track and analyze campaign performance metrics to assess effectiveness and make data-driven recommendations for optimization. 
  • Prepare and present regular performance reports to clients, highlighting key insights, achievements, and areas for improvement. 
  • Monitor industry trends, emerging technologies, and competitive landscape to ensure clients stay ahead in their marketing efforts. 

Project Coordination and Team Collaboration: 

  • Coordinate and manage projects across various teams, including the development, tracking and communication of schedules/roadmaps.
  • Collaborate with internal stakeholders, such as designers, copywriters, and digital specialists, to ensure seamless execution of marketing initiatives. 
  • Effectively communicate client requirements, project goals, and feedback to internal teams, ensuring clarity and successful execution. 

Essential experience: 

  • At least 2+ years’ experience in account/project management or a similar client-facing role in a marketing agency or corporate environment.
  • Proven track record delivering through-the-line campaigns that consist of marketing deliverables such as media campaigns, eBooks, infographics, emails, events, websites, videos etc.
  • Primary understanding of scoping, budgeting, financials, timelines and quality assurance essentials.
  • Ability to ensure that delivery momentum is maintained by solving problems, unblocking issues and managing risks and dependencies so that work is not held up, and communicating any issues to the client in a timely manner 
  • Solid experience and understanding of project financial data management and the revenue recognition method of accounting.
  • Confident in liaising directly with clients at all levels, collaborating with account leads to deliver projects, reports, meeting agenda, meeting notes, and other items as needed. 
  • Great time management and self-motivation skills.
  • Ability to communicate effectively with all departments.
  • Ability to work autonomously, and as part of a team. 
  • Strong comfort level working in project management tools

Beneficial:  

  • An interest in technology 
  • Excellent communication skills
  • Proficiency in using project management methodologies such as Waterfall, Kanban, Scrum would be an advantage

What you may be like:  

  • Process driven
  • Consultative by nature
  • Curious nature, with an ongoing desire to learn new skills
  • Excellent prioritization skills
  • Easy collaborator but equally happy forging a path when needed 
  • An organizer
  • Used to spinning many plates in the air
  • Natural problem solver
  • Someone keen to grow in their work, but also to join in with a fantastic group of exceptional and fun people (our agency oozes this)

What we offer 

  • Company 401k
  • Medical and Dental Insurance
  • Remote work environment
  • Uncapped paid leave 
  • Access to MOI’s M | University training platform to help you grow
  • Employee rewards and recognition program
  • Wellness days throughout the year 
  • Salary: $60,000 - $70,000

 About MOI:

MOI is a world-leading global multi-specialist B2B agency, with offices in London, New York, Seattle, Dubai, Singapore, Munich, and Sydney.

As Best Agency of the Year (B2B Marketing Awards 2022) and Best Company to Work For (Best Companies), we’re committed to redefining the business of creativity as the catalyst for B2B growth. Why? Because we believe B2B experiences can be so much better.

We embrace different and deliver on our vision through our proprietary approach to strategy-informed creative thinking. Our Turning Heads™ methodology combines the best of strategic consulting, creative thinking, media, technology, and sales expertise. This enables us to develop intelligent, head-turning solutions which creates change and empowers our clients to differentiate, transform, and grow.

Some of the world's largest tech organizations trust us to turn the heads that count, including Adobe, Ciena, Dropbox, Facebook, Google Cloud, Oracle, ServiceNow and Proofpoint.

Equal Opportunities 

We are committed to creating a workplace that values equality, diversity, and inclusion. We believe that a diverse and inclusive workforce not only fosters innovation but also ensures that every individual's unique perspective is celebrated and respected. We are an equal opportunities employer and are dedicated to providing a work environment that embraces all backgrounds, experiences, and perspectives. At MOI, all qualified applicants will be considered for employment without regard to age, disability, ethnicity, sexual orientation or any other protected basis under appropriate law. we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please let us know in your application if you require an accommodation during the interview process.


More Information on MOI Global
MOI Global operates in the eCommerce industry. The company is located in New York, New York. MOI Global was founded in 1987. It has 137 total employees. To see all 14 open jobs at MOI Global, click here.
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