As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Join Our Team as a Business Leader at Ciena
Are you a highly motivated, results-oriented leader with a proven background in account strategy and large system sales? Ciena is seeking a dynamic professional to lead major business accounts, cultivate strong customer relationships, and drive growth while exceeding quarterly and annual targets. This is your chance to make a significant impact in a leadership role that values execution, strategy, and innovation.
How You Will Contribute:
- Lead, devise, and execute sales strategies and account planning to achieve and exceed sales, booking, and margin quotas.
- Build and implement account strategies that position Ciena to maximize revenue streams and margins in alignment with company goals.
- Foster strong customer relationships at all levels, including executive leadership, to ensure customer intimacy and loyalty.
- Analyze and prioritize sales opportunities while maintaining a deep understanding of the competitive landscape and regional market dynamics.
- Oversee global sales and fulfillment processes and ensure seamless execution across activities.
- Collaborate with Ciena’s extended teams, including executives, product marketing, management, and sales operations, to achieve objectives.
- Maintain expertise in Ciena’s current and future product portfolio to drive impactful customer engagements.
The Must Haves:
- A Business, Science, or Engineering degree in a technical field or equivalent experience.
- Minimum of 3 years in major account/global account management.
- 10+ years of experience in system sales, system engineering, product management, or a combination thereof.
- Strong interpersonal, presentation, and executive communication skills.
- Proven ability to manage competing priorities and drive new business opportunities.
- Expertise in strategic thinking and execution in large global account sales.
Nice to Haves:
- MBA or advanced technical degree.
- Professional services or software experience.
- Deep understanding of L0-L3 network infrastructure, including hardware and software.
- Experience with complex sales methodologies and market segmentation.
- Strong awareness of global market intelligence, including competitor analysis.
- Budgetary forecasting and planning expertise.
- Demonstrated ability to thrive under high-pressure, short timescale environments while maintaining a methodical approach to problem-solving.
#LI-SM #LI-Remote #LI-Hybrid
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Top Skills
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world.
For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future.
Corporate/Brand Values:
• Customer First
• Integrity
• Velocity
• Innovation
• Outstanding People
We're the perfect size for you to make an impact. W
Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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