Account Coordinator

| Travis Field, CA, USA
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Great Hill Solutions is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the Seneca Nation. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its parent company Seneca Holdings and is comprised of multiple companies that participate in the Small Business Administration 8(a) program. To learn more visit www.senecanationgroup.com and follow us on LinkedIn.

The Seneca Nation Group companies offer competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family. We pride ourselves on our collaborative work environment and culture which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Job Description

Great Hill Solutions is seeking an Account Coordinator / Training Roles Manager.

  • The Account Coordinator (AC) / Training Roles Manager will be responsible for Managing the MHS GENESIS Account Provisioning process at assigned Military Treatment Facilities. This includes assignment and coordination of end user MHS GENESIS required training. Attend informational meetings, conference calls and briefings regarding MHS Genesis roles and account related topics.
  • Assigns and coordinates required MHS GENESIS end user training and requests training domain access.
  • Coordinates with Issue Resolution Specialist to support resolving issues related to end user MHS GENESIS accounts.
  • Submits tickets to initiate MHS Genesis account creation and provisioning for end users.
  • Troubleshoots issues with end users who are experiencing functionality problems related to their MHS GENESIS account.
  • Identify, evaluate, and provide feedback to Managers and Senior Leaders on issues or suggested improvements.
  • Conduct presentations during meetings to address MHS GENESIS account provisioning updates and/or MHS GENESIS training coordination trends.
  • Other duties related to above as required.

Skills/Abilities: 

  • Must be able to obtain a Public Trust clearance
  • Able to interact and communicate at all levels of the Medical center at Travis Air Force Base
  • Experience with MHS Genesis preferred
  • Excellent interpersonal skills-verbal, written and spoken.
  • Proficient in Microsoft Office Suite (Word, Excel and, Outlook)

Education and Experience:

  • High School Diploma Required.
  • Associate’s degree - Bachelors preferred.
  • 3 years’ experience with similar professional experience
  • Excellent verbal and written communication skills

Physical Requirements:

  • Predominantly sedentary work. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
  • Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.

Diversity, Equity & Inclusion Statement:
 

The Seneca Holdings family of companies is committed to building an inclusive work environment that encourages, supports, and celebrates the diversity of our employees. We recognize that an inclusive corporate culture improves how we support our customers and also improves the collective impact we can make in our communities.


Equal Opportunity Statement:
 

Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.
 


More Information on Seneca Holdings
Seneca Holdings operates in the Financial Services industry. The company is located in Salamanca, New York. It has 196 total employees. To see all 41 open jobs at Seneca Holdings, click here.
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