Account Administrator, Employee Benefits

Primary Role:

As an Employee Benefits Account Administrator, you will be responsible for assisting Account Managers, Account Executives and Benefits Consultants with the servicing and administration of assigned accounts in accordance with the practices, policies, and procedures of the Company.

Duties and Responsibilities:

·       Working with Account Manager on all business functions including enrolling employees in a proprietary online enrollment system, reporting, reconciling employees and benefits with employers and carriers, addressing employee benefit questions and claims inquiries and ensuring clients’ needs are met

·       Assisting Account Manager with Annual Enrollment by helping create communication material, preparing spreadsheets, testing the online enrollment system, enrolling employees in benefits, generating consolidated bills, and reconciling everything after enrollment is over

·       Establishing and maintaining strong and effective business relationships with clients, carriers, and management

·       Other projects and duties as assigned by Unit Leader, Account Managers, or Account Executives

Key Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Teamwork – Supports all organizational departments in a collaborative effort for everyone to succeed

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information

• Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed

• Quality Management – Demonstrates attention to detail

• Project Management – Ability to work with a team and adhere to deadlines

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience and Education

• 1-2 years administrative experience or previous work experience related to group health insurance preferred

• High school diploma or equivalent required 

• Bachelor’s Degree desired, but not required

• L&H License required or able to obtain within 120 days from hire

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision and Distance vision. Some travel required by car to meet with clients and other outside events.

Other Requirements:

Must hold a valid Driver’s License

Dependable transportation

Public Speaking/Language Skills:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively customers and teammates.

• Bilingual in English and Spanish a big plus.

Math Skills:

• Bilingual in English and Spanish a big plus.

Reasoning Ability:

• Bilingual in English and Spanish a big plus.

Computer Skills:

• To perform this job successfully, an individual should be proficient in Microsoft Office including Excel, Word and Power Point; follow guidelines on working in BMS (BenefitPoint) for premium efficiency with your team.

About Us

HUB International is a recognized global leader dedicated to helping individuals and

companies navigate risk and manage the complexities of insurance.

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.