Nielsen, formerly Nielsen Holdings plc, is a global data and analytics company that provides a comprehensive understanding of consumer behavior and media consumption. Nielsen is a global leader in audience measurement, data and analytics, shaping the future of media. Measuring behavior across all channels and platforms to discover what audiences love, we empower our clients with trusted intelligence that fuels action. Nielsen has a presence in approximately 49 countries, with headquarters in New York, USA and Diemen.
THE JOB BRIEF
Looking for a dynamic career with a company that encourages and rewards creativity and fresh thinking? Do you love turning the complex into something simple and easy to understand? Are you looking at expanding your career in data analytics or media research? Are you keen to learn and grow? This could be the ideal role for you.
The Consumer and Media Insights (CMI) Operations team are responsible for ongoing delivery of survey data to clients. The Nielsen Consumer survey provides a 360 degree view of the consumer, and provides valuable insights to our clients on what people are buying, watching and doing.
The Operations team, based in Bangalore, are seeking an enthusiastic, permanent new team member to join the hard working, collaborative team.
Day to day, Operations Data Specialist plays an important role in impacting what data we provide to clients. They will work closely with key stakeholders in the Pacific survey process to ensure the data we provide is high quality, accurate and timely.
SKILLS AND EXPERIENCE
- Our ideal candidate will have at least one of the following three skillsets:
- Questionnaire / Survey Design & Development
- Survey Programming & Field work management - Python, Java Script or XML
- Data analysis using SQL - Minimum 2 years
- Demonstrated experience (3+ years) analyzing large datasets in a fast-paced environment; Market research or related fields preferred
- Understanding of Survey methodologies including tracking studies
- Proficient in developing and executing complex SQL queries for data retrieval and manipulation
- Experience in building data for the data processing tool
- Experience in data analysis and ability to provide insights
- Ability to work in a fast-paced production environment and meet tight delivery deadlines
- Ability to work autonomously and as part of a team, within a global company
- Excellent attention to detail
- Strong verbal and written communication skills
- Good organisational skills & the ability to juggle competing priorities
- Confidence liaising with internal stakeholders
- Demonstrated enthusiasm for data analytics and its application in problem-solving.
- Outside of the box, solution focused thinking
- A ‘can do’ attitude
- Intermediate to Advance level of proficiency in MS Excel / Google Sheets
- Knowledge/experience using a workforce planning/scheduling tool
The following skills and attributes are also highly recommended:
Responsibilities
- Troubleshooting technical data queries and assisting internal stakeholders
- Ability to identify, explain and resolve complex data errors or situations, investigation and resolution of data issues
- Develop a good understanding of our questionnaires
- Adherring to project timeframes ensuring all scheduled tasks are completed within the given timeline
- Ensuring that new elements and questions mature correctly in databases
- Implementation of database changes & requests
- Conducting data audits as per defined process
- Updating and maintenance of data entitlements within client databases
- Responsible for preparing and processing of data in a timely and quality driven manner
- Responsible for ensuring all Quality Control checks and analysis required by the Operations team are completed within the agreed timeframes and in accordance with documented procedures ensuring quality of data is maintained at all times
- Processing and delivery of databases for new clients or special requests
- Collaborate effectively with the Pacific production team on a daily basis to ensure a smooth data delivery to clients
- Contributing towards the quality delivery of data to clients, following appropriate procedures and approval in the given time
- Contribution towards process improvement and implementation
- Report daily tasks in the reporting software and to your team leader
- Coaching and training junior team members when required
- Work inclusively with your team and stakeholders
- Contribute to the ongoing improvement of questionnaire design by providing insights and recommendations on structure, wording, and layout best practices.
- Collaborate with commercial stakeholders to ensure questionnaire submissions accurately reflect and meet client requirements.
- Conduct thorough testing and validation of questionnaire modifications to guarantee accuracy and functionality.
- Develop and implement questionnaire changes using programming languages such as Python, Javascript, and XML.
- Manage and monitor fieldwork quotas to ensure target completion.
Nielsen Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nielsen and has not been reviewed or approved by Nielsen.
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Leave & Time Off Breadth — Time off is described as generous, including flexible or unlimited PTO in some roles, paid holidays, sick days, volunteer time, and flex days. Personal days accrue monthly and can be used at employees’ discretion.
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Parental & Family Support — Support includes paid parental leave, family medical leave, adoption assistance, and adoption subsidies. These programs are positioned as part of a comprehensive package for families.
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Strong & Reliable Incentives — Select roles benefit from commissions, car pay, longevity bonuses, and performance-based bonuses. In some cases, overall compensation is characterized as outstanding or very satisfying.
Nielsen Insights
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What We Do
Nielsen shapes the world’s media and content as a global leader in audience insights, data and analytics. Through our understanding of people and their behaviors across all channels and platforms, we empower our clients with independent and actionable intelligence so they can connect and engage with their audiences—now and into the future. An S&P 500 company, Nielsen (NYSE: NLSN) operates around the world in more than 55 countries.
