Jobs at American Society for the Prevention of Cruelty to Animals

Leads Salesforce technical strategy, development, administration, testing, deployment, support, and system optimization. Manages three Salesforce professionals, translates business requirements into scalable solutions, oversees integrations, workflows, data integrity, security, CI/CD pipelines, code reviews, and platform health. Collaborates with product managers and stakeholders to prioritize initiatives, estimate work, improve processes, and align Salesforce capabilities with organizational goals. Provides mentoring, performance management, technical escalation support, and guidance on long-term architecture and operational improvements.

Provides executive administrative support to two Senior Vice Presidents, including complex scheduling, travel coordination, meeting and event logistics, expense reporting, budget and data support, communications, and project coordination. The role tracks decisions and deliverables, maintains organizational calendars and documentation, supports reporting and process improvements, and partners with administrative and IT teams. This remote position requires East Coast business hours and up to 15% annual travel.

Develops and secures corporate partnerships supporting ASPCA revenue and animal welfare initiatives. Responsibilities include prospect research, relationship cultivation, proposals, pitches, negotiations, partnership activation, renewals, workplace giving programs, reporting, forecasting, and cross-functional coordination. The role manages assigned corporate partners, tracks pipelines and metrics, creates partner-facing materials, and supports strategic business development in a hybrid New York City setting with travel.

Supports the ASPCA Federal Affairs team through federal legislation and regulation tracking, policy research, advocacy communications, project and event management, administrative coordination, and information management. Oversees federal lobbying and 990 compliance reporting, maintains Congressional contacts and outreach infrastructure, monitors media coverage, manages grant-related communications, and evaluates software for legislative tracking and communications. This hybrid Washington, DC role requires up to 10% travel.

Provides compassionate phone and electronic support to pet owners, veterinary professionals, and rescue partners. Responsibilities include veterinary triage under established protocols, appointment coordination, program referrals, payment processing, case documentation, follow-up communications, and handling confidential information. The associate manages high call volumes, de-escalates sensitive interactions, collaborates across ASPCA departments, and maintains service quality and accuracy while working assigned on-site shifts.

Provides bilingual English-Spanish client and visitor support at an ASPCA location. Responsibilities include greeting clients, assessing pet-care needs, making referrals, supporting surrender prevention, managing complaints and escalations, maintaining interaction records, coordinating animal relinquishments, handling donations, sharing program information, and collaborating with internal teams. The role requires compassionate communication, conflict de-escalation, sound judgment, animal-handling readiness, and exceptional customer service in an onsite shelter environment.

Oversee bequest and estate file administration, including correspondence with attorneys and fiduciaries, reviewing wills and accounting statements, processing legal invoices and charitable gift revenue, identifying potential litigation, and managing three employees. The role also handles donor recognition communications, maintains bequest records, supports reporting and gift processing, and collaborates with Trusts & Estates and Finance teams in a hybrid New York City-based environment.

Lead and scale paid social media strategy and analytics across major platforms. Manage an agency and one direct report, oversee budgets, A/B testing, measurement frameworks, KPI dashboards, and cross-functional collaboration to drive awareness, engagement, lead generation and conversions while translating performance data into actionable insights.