Jeff Link
Contributing Reporter at Built In
Expertise: Tech journalism
Education: The Ohio State University; University of Michigan
Jeff Link is a Built In contributing reporter covering design, UX and product development. His work has appeared in Fast Company, Dwell, Architect and Green Building & Design. Link is a former adjunct professor of writing, rhetoric and composition at DePaul University and graduate student instructor at the University of Iowa. He holds a master of fine arts from the University of Iowa, a master of education in secondary education from The Ohio State University and a bachelor’s degree in English from University of Michigan.
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User story mapping tools won’t replace Jira or Trello. But their big-picture view can help teams prioritize better.
Product managers and executives share insights on how they arrive at the elusive monthly active users (MAU) metric.
In the absence of a clear alternative, architects, engineers and university students are racing to fill the protective gear gap.
Technology has evolved. Users haven’t.
Here’s what to do before, during and after a remote meeting to make it a success.
Kinsa’s online “Health Weather” map shows U.S. fever incidence declining, likely due to widespread social distancing.
I learned guitar strumming along to CDs. But when attempting to learn piano at 43, I discovered I’m a lot busier than at 16.
Amy Jo Kim, who worked on Rock Band and The Sims, thinks gamification often misses the point. But designers can still learn from games.
What started as a tool for co-founder Chris Hull’s history class now has more than a million registered users.